Responsible for leading our R&D team and the development of our wireless network products and solutions. Focus is to build products and solutions well suited for harsh rural environments to realise our mission to connect everyone, everywhere. Must continually adapt our processes and workflows to the rapidly evolving industry, balancing technical, financial, environmental, and logistic requirements.

Responsible for driving and developing full turnkey solutions for our customers, so they can realise their network expansion objectives to remote and rural areas. I work closely with customers to unlock their business potential and tailor our solutions to their requirements. Covering remote and deep rural communities is challenging at the best of times and requires a fine balance of the technical and financial aspects. Also responsible for capturing customer and market requirements to build our product roadmap.

Provide technical assistance to our customers to extend coverage in remote and rural areas. Perform detailed analysis of targeted communities and design network solutions that align to the technical and financial requirements of our customers. A full turnkey project is provided to our customers encompassing the RAN, backhaul (terrestrial and satellite), power systems, passive infrastructure, site build and installation services.Developed a site selection workflow to evaluate rural locations from a technical and financial perspective. Objective is to identify the most suitable locations to deploy sites to ensure their financial viability and sustainability. Multiple data sources and tools are used to perform this evaluation.

Responsible for developing business across Latin America and the Caribbean for our products and solutions. The company’s mission is to bridge the digital divide worldwide for a large number of rural and remote communities that don’t have access to mobile communications. Requires working with mobile operators, government institutions and private organisations to change the business culture of the telecommunication industry. The ultimate goal is to create social and economic inclusion of unserved and underserved communities to improve and shape their way of life.

AIRCOM was acquired by TEOCO on 29 November, 2013. Although my title changed, my role and work remained the same, continuing to manage the Mexico office and its customers in Mexico, Central America and the Caribbean adding another US $5 million of direct sales during this period. Continued to perform a variety of activities, which included:• Customer technical support activities• Scripting and software programming.• Technology and engineering advisory services.• LTE network design using TEOCO’s automatic cell planning tool.• US Cellular capacity forecasting tool development.• AT&T Mexico revenue assurance and analytics (voice, data and VAS)• Writing detailed technical and commercial proposals.• Complex legal contract reviews and pricing negotiations.

Taking full advantage of my Spanish fluency and extensive knowledge of the company’s tools and capability, AIRCOM seconded me to the Brazil office to build the product and service business across Latin America, which at the time was unchartered territory, with only one customer. My main activities entailed presentations, tool demonstrations, proposals, contract reviews, commercial negotiations, tool installations and delivery, training courses, data conversion and migration and tool utility development. During the secondment period I added a number of new customers for both ASSET and OPTIMA, including C&W Panama, PORTA Ecuador, COMCEL Guatemala, TELEMOVIL El Salvador and CELTEL Honduras. AIRCOM went from no business outside of Brazil to around a million dollars in sales.

Role in company varied over my year out from university, but mainly revolved around the radio planning tools that AIRCOM supplies. The year’s work is summarised as follows:• Updating and writing training courses and manuals for AIRCOM software tools, including ASSET, NEPTUNE, DIRECT and CONNECT. A training CD was created for NOKIA that offered a step-by-step tutorial to designing a GSM network using ASSET. • Provided training to MTN South Africa on the company’s drive-test logging and analysis tool, NEPTUNE.• Joined 3G Hutchison workforce to assist with the rollout of the first 3G network in the UK. Responsible for installing AIRCOM tools and writing a client-server specification to interconnect Hutchison offices nationwide.• Provided tool ASSET and CONNECT demonstrations for operators in Mexico (TELCEL) and Taiwan (Fareastone).

The work involved moving patients and transporting specimens and x-rays around the hospital. Main skills learnt were the interaction with a wide variety of people under many different circumstances and different ethnic backgrounds.

Involved in the design, construction and testing of a head set allowing a surgeon control of an endoscopic camera attached to a robotic arm. The project concluded with a detailed report about the work involved and recommendations for future work and funding. On the back of this, an endoscopic camera manipulator (EndoAssist) has been developed and has become one of ARMSTRONG Healthcare Ltd.’s key products. It is intended for use in minimally invasive, laparoscopic, thoracoscopic, urological, gynaecological and cardiac surgery. It allows the surgeon to control the rigid endoscopy scope by way of head gestures and movements. ARMSTRONG is now part of a worldwide organisation for the design and construction of medical robotics.