David Proctor Email & Phone Number

London, GB

London

Risk and Relationship Management for Suppliers supporting ICBCS Commodities and Financial Markets Trading Platforms.

London

- Empowering my new team in any and every way possible!- Delivering Technology Strategy Programme for CBL, Asset Management and Winterflood Securities.- Aligning supplier optimisation through Enterprise solutions.- Driving operational agility, service resiliency and customer confidence.

London, England, United Kingdom

- Transforming Modern Merchant Banking- Stakeholder management for Business Development C-Suite.- Third Party Risk management and mitigation.- Procurement, On-boarding and Exit Optimisation.- Service and Process Excellence.

London, United Kingdom

- Owning vendor relationship and contract management for Refinitiv outsourced WAN network providers which include Lumen, British Telecom, IPC, Colt, TCS and Etisalat.- Management of network infrastructure service and risk via ITIL governance and IT Observability principals.- Specialist fixed income content expertise and executable trade data management..

- Global internal stakeholder and external vendor contract and relationship management.- Service incident management and accountability ownership of global network communications.- Resilience tier governance for global network communications.- Vendor service level agreement management and development.

- Head of global fixed income and credit quantitative analysis through Business Objects reporting.- Presenting statistics on reference data quality, product distribution and service performance across regional operations teams.- Acting as a primary point of escalation for service audit and pricing liquidity failure, focus group account client escalations.

- Seconded to Geneva frontline customer service centre specialist owning and resolving cross asset client queries. - Selected to mentor six sigma process excellence with project management secondments in London, Geneva and Bangalore.- Led a service process improvement initiative achieving a 91% reduction in data quality queries over 2008 from EuroTLX.

- Responsible for the development and ownership of price discovery buy and sell-side liquidity projects on Reuters Trading platform.- Writing, coordinating and updating procedural documentation team as part of transitioning a new operations team in Bangalore.- Daily contact with price makers to fast-track and resolve trade order management discrepancies..

Bachelor Of Science (Hons), Natural Resource Management

Activities and Societies: Politics Debating Team

Fundamentals Of Neuro Linguistic Programming (N.L.P.)

A Levels: Geography & English Literature. 9 Gcse'S Including English And Mathematics