Dave Crain Email & Phone Number

North Canton, Oh, Us

KAG is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico. KAG operates out of approximately 300 terminal and satellite locations throughout North America. We are the only independent carrier with a nationwide network, with operations in 42 states and the ability to deliver within all 48 continental United States, Canada, and Mexico.In this position I'm responsible for leading a multi-disciplined team in developing, implementing and supporting technology solutions for all business units and platforms.

Akron, Oh, Us

As part of our entrepreneurial approach across our portfolio, lead/grow a recent acquisition through early stage stabilization and growth:* Brought the company to positive revenue status after two years of six figure losses* Personnel movement leading to record sales quarters* Revitalized technical development through personnel change and focusing the overly broad agile process. Coached dev team on estimating, program / project management fundamentals, and management reporting.* Lead the strategic planning process to more tightly define future financial targets, the plan to get there and how to measure progress* Key member of due diligence team on two potential acquisition/merger conversations* Manage ongoing operations and function as the final arbiter for strategic decisions* Focus every day to make sure every activity we undertake is directly tied to product growth & customer satisfaction

Akron, Ohio, Us

In addition to the responsibilities listed below: * Provide oversight oversight and accountability for company-wide P&L managers as well as shareholder reporting * Coordinate/facilitate major company pursuits and acquisitions, including an overall SBIR process

Akron, Ohio, Us

With a shift in focus late 2019, Metisentry re-branded as The SaaS Factory, focusing exclusively on SaaS product acquisition, investment, and development.SaaS Factory is a premier software architecture and development company specializing in the acquisition, development and maintenance of Software-as-a-Service (SaaS) platforms. Headquartered in Akron, OH, SaaS Factory has been improving software experiences and building new revenue for SaaS businesses since 2006.As Portfolio Manager, I balance resource supply and demand across our portfolio of products against a dynamic backlog of feature requests and release schedules.As Fund Manager, I provide overall strategic and operational management of our SaaS investment fund.

Cleveland, Ohio, Us

As part of the Executive Management team, help drive growth, project quality and customer satisfaction through: A comprehensive and coordinated approach to Customer Satisfaction/Experience Creating and managing value-added partner and outsourcing relationships Improving internal operations and procedures for efficiency and profitability Constantly improving on our strategic value add for clients Getting the right people in the right seats Making sure we deliver for our clients on time, on budget while adding value Strategic input to, and execution of, Insivia's strategic plan

NVEST Midwest helps people, programs and opportunities find each through our core skills of translating and connecting, with a niche focus on early stage and R&D markets.Previously, we have worked with Midwest-based companies raising $500K-5M, helping them to make vetted, personal connections to funders and strategic partners where a mutual fit is anticipated. NVEST Midwest also operates Midwest TechConnect, a web property focused on exposing the goldmine of research, technology and innovation resources throughout the Midwest. Midwest TechConnect curates updates from research universities, federal labs and technology-focused incubators/accelerators, offering free PR to the technology-focused business community.

Cleveland, Ohio, Us

Primary responsibility is support of the Ohio Federal Research Network (www.ohiofrn.org). The purpose of the Ohio Federal Research Network (OFRN) is to organize and resource collaborative research initiatives within the Research University System of Ohio that align with and support priority mission requirements at Ohio’s federal labs, while partnering with Ohio industry to make sure all funded projects have strong commercial potential.In support of OFRN objectives, a critical suite of products and services have been identified that must be available to our technical Centers of Excellence (COE). These products and services include: * Multi phase proactive approach for the commercialization of OFRN-funded technologies. * Develop a statewide process to identify private sector sponsored research opportunities and connect those opportunities to research teams at Ohio universities. * Planning and execution of industry outreach events, marketing communication and PR for OFRN.In addition to OFRN activities, help to support promising CSU professors attempting to commercialize their research. Activities include everything from presentation review to "interim CEO" support.

Cleveland, Ohio, Us

In a position funded by the State of Ohio, provide programs, services and facilities to early stage, high-growth potential technology entrepreneurs throughout Northeast Ohio.• Ongoing Incubator program management and leadership. Created a new brand and regional value proposition to reinvigorate stalled program. Ongoing development of a portfolio of programs & services in support of incubator tenants. • Assist early stage entrepreneurs in all stages of growth, from initial business planning through capital acquisition and growth planning.• Recognized regional expert on presentations and “the pitch”.• Established a newsletter for the incubator currently with over 450 subscribers; open rates regularly in excess of 40%.• Established ProtoTech in 2014. This pitch competition, focused exclusively on product-centric startups, had 150+ registrants in its first year with cash awards of $20,000+. Post event satisfaction survey generated a Net Promoter Score of 63. Discussions are underway with investors to extend the brand to add an investment summit in 2015.• Worked with peer MAGNET Executive Management to integrate the Incubator across all service lines.• Established and maintained consistent State of Ohio funding.• Provided marketing leadership for the former NEOinc, The Northeast Ohio Incubator Collaborative, comprised of five regional, State-funded technology incubators.

Cleveland, Ohio, Us

Proactive accountability for infrastructure, security, telecommunications, applications management and web properties.• Business Process involvement at the request of Senior Management, typically around problem resolution.• Company procedures and policies creation.• Managed two website overhauls on time and on budget. In support of a company re-branding, and with little notice, managed the creation of a new website in less than one month.• Selection and implementation of a new phone system. The project was implemented on time and without customer interruption. Telecommunications re-architecting during the process increased capacity and resiliency while generating cost savings sufficient to pay for the system in 5 years.• By special request of the President, and following four previous unsuccessful attempts, developed and implemented a Business Continuity Plan. • Implemented governance programs for all technology requests and web content. • Effective, creative technology leadership as demonstrated by increasing internal customer satisifaction scores throughout a 50% reduction in staff and budget.• While in this position joined the local chapter of the Society for Information Management (SIM). Was a member of the Board that increased membership 300%. Personally responsible for establishing the annual CIO Forum and Executive IT Summit. An annual event, the Forum’s registration was over 200 registrants at the end of my involvement.

Paris, France, Fr

Facilitated business unit growth through client support and management, and new account acquisition.• Managed a $3M - $5M project base, primarily in the manufacturing sector.• Creation of new Service Offering – Sales Process Effectiveness; delivering sales value chain consulting. Initial cold call script generated 50% callback levels.• Participated in local, national, and international work teams charged with developing and expanding technology solutions to client business problems. This included subject matter areas of Inter- and Intra-nets, Data Warehousing, Knowledge Management and E-Commerce. • Balanced technical, political and commercial aspects of opportunities to mutual satisfaction of client and Sogeti

Paris, France, Fr

• Technology review and organizational assessment for non-profit organization.• Managed the implementation of an enterprise E-Mail switch. When first vendor solution proved not viable, managed the exit of the vendor while fast-tracking a search for a new solution.• Led an EDI standards initiative. As a result of the project, the client estimated development time was streamlined by over 25%.• Developed a team selling program involving on-site consultants and account management, resulting in near 100% increase in business over one year.

Akron, Oh, Us

Network Analyst (1987 - 1989)International EDP Auditor (1984 – 1987)Systems Analyst (1981 – 1984)