Management of language department - 130 teachers, 15 languages, budget of 5m CHF/annum. Project manager for the modernisation of the department in the Canton of Geneva in the context of the merger and relocation of the two schools in Geneva to a new centre in Pont Rouge. Academic specialist and decision-maker in task force for the creation of a new Quality Assurance and performance appraisal scheme: Identification of key quality criteria and KPIs, indexing of scores to wage references in SAP… Show more Management of language department - 130 teachers, 15 languages, budget of 5m CHF/annum. Project manager for the modernisation of the department in the Canton of Geneva in the context of the merger and relocation of the two schools in Geneva to a new centre in Pont Rouge. Academic specialist and decision-maker in task force for the creation of a new Quality Assurance and performance appraisal scheme: Identification of key quality criteria and KPIs, indexing of scores to wage references in SAP, implementation and buy-in of teaching staff across all departments and centres. Collaboration in the selection of technological solutions and services for the new infrastructure. Show less

Creation from A-Z of teaching staff observation and appraisal system. Recruitment, training and management of teachers across the region (4000km²). Rollout of online courses (Pearson MyEnglishLab) and optimisation of face-to-face lessons, improving profitability by 8%. Participation in work-groups for the Rhone-Alpes region in order to develop a bespoke online offering via Moodle.

Collaboration on world-wide scorecard project – implementation across Switzerland of system for teacher appraisal based on KPIs. Management of academic and customer service operations in Geneva. Instigation of regular teacher training and development sessions. Collection of customer satisfaction data and creation of quality loop for EDUQUA quality accreditation. Harmonisation of practices between the schools in Geneva and Lausanne. Evaluation and selection of online course in alignment with… Show more Collaboration on world-wide scorecard project – implementation across Switzerland of system for teacher appraisal based on KPIs. Management of academic and customer service operations in Geneva. Instigation of regular teacher training and development sessions. Collection of customer satisfaction data and creation of quality loop for EDUQUA quality accreditation. Harmonisation of practices between the schools in Geneva and Lausanne. Evaluation and selection of online course in alignment with face-to-face classes for blended French course. Show less

Freelance work on EFL publications - creation of Scope and Sequences, reviewing scripts for videos, auditing previously created material, quality control and proofreading.