David Croke Email & Phone Number

Sturbridge, Ma, Us

Worcester, Massachusetts, Us

HRIS support of Talent & Inclusion Division – Human Resources, Payroll, Benefits, Recruiting, Diversity & Inclusion, and Training. Managed contract HRIS Analyst, supporting many functional tasks devoted primarily to new ERP implementation.- Developed customized Human Resources reporting and dashboards for measuring key performance indicators and providing real-time metrics to support divisional and corporate strategic goals; provided compliance reporting, ad-hoc reporting, and completed surveys annually and upon request using SQL and reporting tools.- Utilized best practices as co-functional lead for cloud-based ERP implementation project, including reporting, integration and data conversion support.- Project manager for numerous IT projects, developing project plans using Microsoft Project and MS Excel, developing flow charts, swim lane charts, data flow diagrams using MS Visio.- Project manager for online employee benefits enrollment and benefits management cloud-based solution; eliminated many business process tasks, enhanced user experience, and eliminated manual data entry errors.- Ongoing technical and operational support of human resources ERP and talent systems, including applicant tracking, position management, performance management, onboarding, benefits management, online time tracking and payroll systems; integration with HR case management solution.- Hiring Committee member-hire for key roles in expediting new cloud-based ERP solution, identity access management and Data Architecture teams.- Developed project proposals and presentations using Microsoft PowerPoint, Microsoft Word, Adobe Acrobat Professional, Microsoft Visio, SnagIT, Camtasia, etc.- Summarized data and created analysis of trends to answer critical business questions.- Data steward, granting and revoking access, managing HR data security.

Worcester, Massachusetts, Us

HRIS support of Human Resources, Payroll, Benefits, Talent, and Position Control.- Project manager for implementation of multiple cloud-based systems, including applicant tracking, position management, onboarding and performance management, streamlining multiple business processes, eliminating paper while saving time and money. - As Administrative Systems Working Group co-chairman, led companywide team of information/business analysts and IT specialists managing IT projects, vetting proposals, creating and maintaining process for proposal, sponsorship, financing, third-party review, project scope, timelines and resource impact. - Presentation to IT Governance consisting of company divisional VPs with summaries and recommendations.- Created integration between third-party benefit provider system and HR ERP for managing employee health benefits eligibility and enrollment; integration provided WPI ability to collaborate in health & benefits collective delivering significant savings on annual costs to WPI.- Project manager on multiple HR ERP system feature enhancements, including salary planning, paperless payroll authorizations, paperless time tracking, Affordable Care Act (ACA) compliance reporting, etc. Facilitated all upgrades and operational support of all HR systems.- Coordinated creation of total compensation statement booklets for employees to show market competitiveness.- Developed customized reports, data views or data blocks for Human Resources, including scheduled reports to community, annual benefit enrollment documents, high-level dashboard reporting tools to deliver key metrics for employment, employee classification, diversity, salary and compliance reporting for IPEDs, Affirmative Action plan, veterans, etc.- Trained users in large, medium, and small groups and one-on-one using applicant tracking, performance management, benefits enrollment, ERP employee self-service, report writing, MS Excel, Word, and more.

Worcester, Massachusetts, Us

Information Systems support of Finance & Operations and Human Resources, Payroll, Benefits, Position Control.- IT Governance Committee member representing Finance & Operations and Human Resources; active committee participation in Data Stewardship, Data Access and Administrative Systems groups; appointed co-chair for Administrative Systems group presenting recommendations to corporate leadership on IT initiatives’ benefit, priority, required resources, and timelines.- Developed formal process using concept documents, scope documents, and technical specifications.- Co-project manager for implementation of initial paperless online applicant tracking tool and execution of paperless billing and payment solution for student accounts billing.- Developed systematic data dumps from Finance ERP system to external financial reporting system, creating comprehensive and formal financial statements to meet annual financial reporting requirements.- Enhancement and support of existing Facilities and Maintenance work order processing system, including configuration cleanup of labor, craft, autofill features on work orders, automatic notification via email, etc.- Replaced legacy Oracle Reports, MS Access reports, and shadow system reports with centrally managed reports using corporate reporting tool to significantly improve accessibility and security, and minimize dependence on tribal knowledge.- Managed ERP system upgrades and feature enhancements for Finance, Position Control, Human Resources and online employee self-service. Transitioned IT-centric payroll process to HR and payroll-centric department process, implemented paperless paychecks, tools for identifying existing or previous employees at hire, and electronic payroll authorizations.- Developed report writing tools training program for Finance and Human Resources users.