David Cron Email & Phone Number

Asheville, Nc, Us

Huntsville, Alabama, Us

👉Opening GM for the 272 Suite Home2 Suites and 229 Suite Homewood Suites at Flamingo Crossings.

Charlotte, Nc, Us

★Opening General Manager of the 180 suite Home2 Suites by Hilton Charlotte Uptown.★Coordinating FF&E Deliveries and Budgets.★Participating in creating operational budgets.★Hired opening teams.

👉Overall accountability of all aspects of operation to include: Personnel Management, Guest Services, Profit Maintenance, Sales and Marketing Plan, Capital Expenditures, Budget Processes and Corporate Training.👉Proven ability to build productive teams that deliver exceptional guest service including improvement of overall guest service, room cleanliness and Quality Assurance inspections. ✓ GOP YOY increase $106,000 in 2018. Flexed 85% YOY. ✓ Top Line Revenue YOY increase of $124,515 in 2018.✓ Increase YOY in 2018 +$3.20, ADR +$5.✓ RGI Index YOY Increase from #5 to #1, 12.3% index increase YOY from 2017 to 2018.✓ SALT Service Increase in 2018 from 64.2% to 70.5%, +6.3, Cleanliness 69.5% from 65.9 +3.6%.

Schaumburg, Illinois , Us

👉Developed, reviewed and submitted property operating and capital budgets.👉Maintained and increased growth in profit over a three year period resulting in a GOP increase over $700,000 over this time frame and approximately $1,000,000 in room revenue. 👉Assumed and maintained P&L responsibility for all departments, including Human Resources, Training and Development, Safety, Internal Audit, Benefits and Compensation. 🏆 Achieved and maintained 80th percentile in both service and cleanliness SALT scores leading to 7 consecutive outstanding quality assurance inspections.🏆 Ranked in top 15 percent of 400 Homewood Suites; Winning problem resolution award in 2015 for top hotel.🏆Achieved a number one Trip Advisor ranking in all Charlotte hotels.

Mclean, Virginia, Us

👉Responsible for 5,000 square feet of meeting space. 👉Reviewed monthly profit and loss statements and prepare a critique and action plans for necessary changes and improvements. 👉Performed human resource functions including scheduling, training, and evaluating staff. 👉Established controls through department heads, payroll, and other operating expenses in the F&B Department. 👉Established all policies and procedures for the F & B outlets through direct visual inspections on a continuous and consistent basis.

Mclean, Virginia, Us

★Proven ability to build productive teams that deliver exceptional guest service.★Identified operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.★Oversaw service quality, operational efficiency, guest satisfaction, quality assurance, brand standards compliance and service and financial measurements.★Monitored and developed team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewards.★Participated in multiple community service projects including Habitat for Humanity and Charlotte Humane Society.

Mclean, Virginia, Us

•Managed the Human Resources department for the front office.•Hired, trained, scheduled, and conducted performance and salary reviews.•Ensured adequate coverage and effectively controls labor costs.

Mclean, Va, Us

✓ Assisted in management of all departments; Food and Beverage, Housekeeping, Maintenance, and Front Office.✓ Facilitated management and staff development to ensure growth and minimize turnover.✓ Coordinated and supervised all aspects of hotel opening.🏆Hotel received Pride Merit Award in 2008 which is based on three components: quality assurance audits measuring, condition and brand standards; customer scores rating staff service; and customer service scores rating the quality of the hotel’s physical accommodations.

Mclean, Virginia, Us

★Managed the Human Resources department for the front office.★Hired, trained, scheduled, and conducts performance and salary reviews.★Ensured adequate coverage and effectively controls labor costs.

Mclean, Virginia, Us

✓ Collaborated with General Manager in establishing and monitoring policies.✓ Ensured all staff was properly trained on systems, security and cash handling procedures.✓ Proficiently handled technical problems with computer systems.✓ Coordinated and supervised all aspects of hotel opening.

Bachelor Of Arts, Criminology

Master Of Science, Criminal Justice