David Sytkowski Email & Phone Number

Grain Valley, Mo, Us

Overland Park, Kansas, Us

• Developed and maintained dynamic forecasting models for thousands of agents, optimizing daily schedules and projecting quarterly performance. These models provided accurate insights into call volume and revenue potential, enabling leadership to make informed decisions that led to multi-million dollar revenue growth.• Wrote and developed SQL-driven, refreshable reporting tools for managers, providing real-time statistics to monitor agent performance throughout the day, leading to improved decision-making and operational agility.• Designed and implemented three critical reports, including a comprehensive intraday performance dashboard, a schedule adherence tracker, and a detailed historical report that replaced manual updates, empowering leadership with timely insights and streamlining strategic decisions.• Led the creation of a central dashboard for upper management, integrating historical and real-time data to provide actionable business insights that improved daily performance adjustments and operational efficiency.• Collaborated with cross-functional teams, including Marketing, Sales, Enrollment, and Population Health, to deliver data-driven reports that aligned workforce performance with business objectives, contributing to overall organizational success.

Kansas City, Missouri, Us

• Developed and maintained weekly, monthly, and ad hoc forecasting models, providing actionable insights into company spending that informed budget decisions.• Conducted a comprehensive RFP analysis for corporate card selection, comparing bonuses, interest rates, and incentives to drive cost-saving decisions based on annual spending patterns.• Monitored Concur expense reports, ensuring strict compliance with company policies and federal regulations, reducing discrepancies and enhancing financial accuracy.• Created and tested PeopleSoft queries, expense reports, and locations, improving functionality and efficiency across financial operations.• Collaborated with contracting companies to provide detailed travel expense reporting and invoice approvals, optimizing travel budget management.

Boston, Massachusetts, Us

• Reconciled impacts due to capstock activity, expenses, corporate actions, performance fees, hedging, mark-to-market, and other activities for $43.5 Billion in Assets Under Management• Trained five Associates on the specifics of fund accounting and management• Driving force for change on clients with updating to new Beacon Tools and Software• Rewrote policies and procedures• Coordinated meetings between internal and external teams to setup new funds and classes as well as put new Beacon Tools in place• Responsible for providing accurate NAV’s for the next business day in a timely manner

Menomonee Falls, Wisconsin, Us

• Assisted customer purchases within the store and online• Provided service for customers when needing to return items or find a product• Help organize various departments of the store

Kansas City, Mo, Us

• Senior teller overseeing overrides such as hard holds and auditing drawers• Process customer transactions including withdraws, deposits, bonds, and certificates of deposits• Responsible for the correct distribution of currency

Jefferson City, Missouri, Us

• Process customer transactions including withdraws, deposits, bonds, and certificates of deposits • Responsible for the correct distribution of currency• Polite, responsible, customer oriented• Helped train two separate branches when new teller system was released

Menomonee Falls, Wisconsin, Us

• Assisted customer purchases within the store and online• Provided service for customers when needing to return items or find a product• Help organize various departments of the store

Lees Summit, Missouri, Us

• Provided lifesaving expertise to all ages in the pool• Helped organize and run swim meets for children• Responsible for maintaining the pool and surrounding deck

Orlando, Fl, Us

• Cycled through in nearly every position in the restaurant• Provided clarification and assistance to customers and their requests• Managed time with various foods being cooked at once

Bachelor'S Degree, Finance, General

Business Administration And Management, General

General Education