David Turk Email & Phone Number

San Jose, California, Us

Leading the buildout and operation of Public Sector SAAS products.

San Francisco, Ca, Us

Laid off due to company acquisition July 2023Responsible for infrastructure development, observability, and reliability.

Boston, Massachusetts, Us

Laid off due to company acquisition May 2023Brought on to create the Site Reliability discipline for Drizly:• Service-level objectives (SLOs, SLIs) and operations• Critical User Journeys, Metrics, Monitoring, and Alerting• Platform Engineering & Developer Enablement• Adapted in regular responsibilities by supporting a company-wide security effort while balancing existing systems stability across the platform- AWS- EC2, ASGs, Lambda, Linux- Kubernetes & Argo- CloudWatch, New Relic, & OpenSearchPython, Bash

Chicago, Il, Us

* Maintained and supported the Kubernetes-based platform, and collaborated with partner teams to onboard and containerize their applications.* Championed DevOps and SRE to all partner development teams on the platform.* Identified and reduced toil using automation and tooling in a highly-compliant environment.- Created and promoted the incident visibility platform and onboarded 100% of our partner teams.Incident Visibility PlatformThis platform was conceived as a feedback loop for teams to use for self-improvement. Incidentevents were collected into an accumulating-fact table in the data warehouse, which powered near-real-time reporting for users. Additionally, self-service access to the data provided business intelligence to stakeholders, without requiring issues or tickets.Event-driven architecture using CosmosDB, Synapse, PowerBI, C#, and PagerDuty.

Chicago, Il, Us

* Developed, upgraded, maintained, and supported the Kubernetes-based platform, and collaborated with partner teams to onboard and containerize their applications.* Championed DevOps and SRE to all partner development teams on the platform.* Identified and reduced toil using automation and tooling in a highly-compliant environment.- Created automated processes to monitor and alert on organizational Azure quotas which led to a 99% reduction in production incidents due to exceeding these quotas.

Seattle, Washington, Us

* Championed Infrastructure as Code and automation wherever feasible.* Owned Linux and Windows systems and the deployment pipeline: Github, VMWare, TeamCity, and Octopus Deploy.- Created a pipeline to rebuild our VMWare virtual machine pools using TeamCity and Powershell, which reduced process time by over 90%.Linked-Clone Pool PipelineThis pipeline was an interface created in the CI/CD tool to automatically start and monitor each pool and VM recompose in parallel. Previously this process was done by clicking inside vSphere,requiring manual monitoring which took hours to run and verify multiple times per week.Created using TeamCity and Powershell.

Seattle, Washington, Us

• Drive and champion automation whenever and wherever feasible• Strong focus on business efficiency, compliance, and risk management• Train and support automation and help desk associates from source control through deployment and support• Analyze business processes and requests and engineer automated solutions to increase productivity and minimize risk- Lead innovation and created the ability to seamlessly and safely deliver new applications and updates with automation through Github and Teamcity.- Advocated and implemented Agile methodologies in Infrastructure using Leankit for tracking and prioritization.- Team lead for many company-wide projects including a full accounting system change and many large, new-client onboardings.

Seattle, Washington, Us

• Technical lead for design, development, and implementation of automated business processes.• Contact and manager for analysis and management of new automation projects.• Escalation point for support in troubleshooting automation issues.

Seattle, Washington, Us

• Full-stack software development best practices, clean code, agile methodologies, and test-driven development.• Worked on a team to create an API wrapper to enforce business logic for Restheart / Mongo in Powershell.• Participant in all stages of the software development life cycle; requirements gathering, design, implementation, testing, and enhancement.• Gained experience in: C#, Powershell, Pester, Javascript, ASP.NET MVC, Entity Framework, Web API, Bootstrap, NUnit, Visual Studio, and Git.

Seattle, Washington, Us

Completed "boot camp" and training phase of the internship in a 1-day-per-week program between departments.

Seattle, Washington, Us

• Provided Tier 2 support for database and business-created application support.• Tools include: SQL Management Studio, Zendesk, and Office.

Seattle, Washington, Us

• Provided support to the business primarily through Zendesk ticketing system and by phone.• Tools included: Windows, Active Directory, Office, McAfee, Exchange, RSA, and Maas360.

Us

• Installed, repaired, and maintained computers, phones, printers, networks, and software for clients. • Completed diagnostic testing, restored lost data, eliminated malware, and worked with clients through computer support and guidance in their homes, online, and by phone.

Us

• Designed and built web applications and helped manage web servers.• Learned front end development in PHP, HTML, CSS, and Javascript.