Quality Assurance Intern
• Generated high-quality audio content for two client courses, enhancing learner engagement and maintaining brand consistency through tailored voice tonality and pacing • Standardized course production processes by creating detailed SOPs, including audio generation and platform integration steps, streamlining PETE’s internal workflows, and facilitating training practices for future team members • Optimized and updated internal training materials and guidelines to reinforce PETE’s brand standards and improve uniformity across educational content