Analysis of information received and making sure any discrepancy is monitored and resolved professionally.Work as part of the Fund Set Ups Team to complete all pertinent tasks associated with Fund and Manager Set Ups, Fund Hedge Manager Set Ups and Class Set Ups that are subject to tight deadlines.Deliver completed core tasks to the client in a timely fashion.Develop a good understanding of State Street systems.Train new hires and existing staff on Fund Accounting Shared Services processes, and State Street Systems.Conduct process mapping of all live job aids used by the Fund Account Shared Services department.Ensure the Fund Accounting Shared Services department adheres to State Street Corporation’s, Corporate Information Security Policy.Identify issues and problems in service delivery and implement necessary corrective action.Key Achievements=============Agreement from Department Manager to conduct process mapping of all live job aids, used by the Fund Account Shared Services department and to make changes to same to assist with cross training. .Fund Accounting Shared Services department achieving accreditation that its live job aids and associated resources comply with State Street Corporation’s, Corporate Information Security Policy.Training existing staff and new hires who now provide added value to the Fund Accounting Shared Services department.Hosting of Lean Practitioner Course in Kilkenny Office. Achieved the Lean Practitioner accreditation, along with a number of my FASS colleagues, from State Street. Implementation of Requirements Gathering Procedure for Fund Set Ups Project.Received ‘On The Spot Award’ from senior management in December 2018 for work and dedication displayed on completion of agreed customer deadlines for the Fund Set Ups Project

The objectives of this role were;1) To enhance the Innovation architecture within Dataworks Ltd.This involved the following: - Determining and agreeing the objectives/measures/outcomes of the Innovation process, with senior management, linked to strategy and stakeholder expectations.- Identify the gaps between stakeholder expectations and provision of products and services, taking appropriate corrective planned action.- Managing the generation and prioritisation of ideas through creative processes.- Leading the selection of ideas and development of concepts with an innovation team.- Managing innovation projects, including cross-functional teams2) Understanding and assessing the organisational culture, in order to adapt interventions to ensure their success. Contribute towards the development of organisational culture. Promoting entrepreneurial spirit, and compliance with Dataworks Ltd.’s innovation strategy.This involved the following: - Taking the lead in communicating the need for innovation across the organisation.- Determining the need for training key staff in innovation management techniques. Implementing appropriate programmes.- Working closely with one selected project team to ensure an early big success. Using this success story to ensure innovation thinking becomes embedded throughout the organisation.3) Contributing to the selection, performance, development and recognition of individuals who will support and contribute to innovation in defined roles.4) Applying principles of change management where necessary.5) Evaluating the innovation process and making continuous improvements.

Worked with Innovative Manufacturing Solutions as a marketing intern (for six months) under the job bridge scheme.Customer Relationship Management (CRM)===============================Built a CRM database for Innovative Manufacturing Solutions of its prospective clients in Ireland.Also gathered data on prospective UK clients, and this information can be added to the existing CRM database when required.Marketing Strategy==============Developed a marketing strategy for Innovative Manufacturing Solutions. Produced a report and presented it to management.Market Research=============Conducted market research on the competitors of Innovative Manufacturing Solutions and analysed the services and solutions that they provided.Conducted market research on a prospective idea that Innovative Manufacturing Solutions were developing in-house.Reports were generated and my findings were presented to management.Internet Marketing=============Devised an internet marketing strategy for Innovative Manufacturing Solutions and set up the company on social media platforms such as LinkedIn and Twitter.Content Management - developed content for Innovative Manufacturing Solutions' website.Both the internet marketing strategy and website content were presented to management.Event Management==============Represented the company at industry or other networking/promotional eventsDevised an event management strategy for Innovative Manufacturing Solutions so that they would be able host a successful “networking event” and presented this to management.

COBOL MVS programming, on IBM mainframes and also in a local area network using Windows XP and MS Office Professional. Internal Auditor in Sun Life Ireland, ensured employees adhered to procedures as documented in the Sun Life Ireland Quality System. Work was completed on reengineering projects, from 1998 to 2002 associated with Sun Life Financial Product Launches. Moved to Production Support team in 2003. Demonstrated the ability to design and develop quality software that demonstrated an understanding of the impact of application development on system performance.Created daily user test cycle system for Sun Life Financial’s Group Annuity system.Automated Sun Life Financial’s Proxy system, Refreshed and rebuilt the business test (Customer Information Control System) CICS online system of Sun Life Financial’s Variable Annuity system in July 2007.Responsible for refreshing the online training (Customer Information Control System) CICS region used by the training department in Ireland, the U.S. and Canada.Worked on cost savings projects to reduce CPU and data storage costs. Worked on multi-site projects across different sites (U.S.A., Canada, Ireland and India).Experienced in writing unit test documentation and “how to” documentation for fellow developers.Gave presentations for fellow developers regarding Sun Life applications.Trained new hires, and graduates on work placement programme.Experienced in writing functional specifications for developers (filled the Business Systems Analysts role in 2008 and 2009) when new Sun Life Financial products were being launched.Controller of configuration management software tool, for Sun Life VA and GA systems in Sun Life Ireland.Enthusiastic team worker with good communication and interpersonal skills.Attained working knowledge of JCL, ISPF, TSO, INSYNC, File Aid, Zeke job scheduling tool and of testing tool Viasoft Smarttest.

Associate Software Engineer October 1996 to September 1998.COBOL MVS programming, on IBM mainframes and also in a local area network using Windows ’95 and MS Office Professional.Work was completed on projects such as Year 2000, Disaster Recovery and Endevor cleanups.Attained working knowledge of JCL, ISPF, TSO, Endevor, File Aid, and of testing tools Expediter/CICS and Viasoft Smarttest.

Part-time Lecturer of Management Information Systems subject to the Bachelor of Business Studies Degree course.