David Cunha, Mba Email & Phone Number

Orlando, Florida, United States

San Antonio, Texas, United States

• Director of Housing & Residence Life for Texas A&M University-San Antonio.
• Developed client relationship between American Campus Communities and Texas A&M University-San Antonio through strategic initiatives and collaborations between multiple university departments.
• Oversaw the final stages in a new start project through warranty inspections and assessing an asset preservation plan focused on facilities preventative plan.
• Hiring manager for over 30 positions, from facilities to management and behind the entire strategic hiring and onboarding plan of company talent.
• Set, monitored and achieved asset objectives in sales, services, quality, curb appeal and facilities preservation.
• Created a welcoming environment to guests and ensured that they were part of a community with friendly staff and courteous service at all times.

Laredo, Texas Area

• Managed the financial education, employability, and health and wellness Residence Life & Student program for a population of over 650 students.
• Supervised a staff of 16 resident assistants, overseeing payroll, conducting staff evaluations, development, and training.
• Handled, prioritized, and problem-solved multiple tasks connected to multiple projects at the time.
• Managed and trained 16 supervisees and 5 members of the management staff in leasing, marketing, and customer service, resulting in the generation of more than $3,300,000 during the fiscal year.
• Worked with change management and transition teams to implement training and integrated systems with new systems and processes.
• Increased customer service feedback by 10% and customer satisfaction by 18% compared to the previous fiscal year through the design and execution of a new strategic plan.

• Developed a strategic marketing plan achieving an increase in the occupancy of university housing and maximizing income for the community.
• Performed detail analysis of target markets and developed successful marketing strategies.
• Collected market data (Shopped the competition, rated comparisons, etc.) and prepared weekly market surveys.
• Met with a diverse group of prospective tenants to show vacant apartments, explain terms of residency, and provide information about local areas, in accordance with fair housing laws.
• Completed daily reports for the Property Manager and Regional Manager to review the progress in regards to leasing and renovation progress.
• Managed and trained employees on student housing policy, customer service, leasing process and phone etiquette.

• Assisted residents adjust to the transition from home to college by focusing on the meaning of community life.
• Developed an inclusive community among 650 residents, maximizing positive resident interactions.
• Mediated and provided conflict resolution in a professional and timely manner.
• Collaborated with different on campus departments such as athletics department and institutional advancement.
• Organized programs, based on a given programming model, for residents to interact with each other and also to be educated.
• Cultivated an atmosphere that supports Texas A&M International University’s commitment to diversity.

Master'S Degree, Business Administration

Bachelor'S Degree, Business Administration & Finance

Associate'S Degree, International Business