Senior Analyst
Oakland, Ca
• Led various evaluations of programs implemented by investor-owned utilities or third parties.• Quantitative and qualitative analysis (Excel, SPSS, STATA, Access)• Drafted evaluation plans including research questions, populations and sampling strategy.• Drafted process maps and customer participation paths to identify barriers and focus research.• Provided guidance and training for other analysts, as well as survey interviewers.• Designed and tested surveys for clarity, ease of analysis, relevance to research questions, including think-aloud testing and consistency for longitudinal efforts.• Designed/tested interviews, focus group guides, case-study guides, and on-site collection forms.• Designed and executed net-to-gross (NTG) algorithms in accordance with regulatory guidelines.•Data-driven recommendations for improvement and barrier-removal to aid iterative efficient design.Specific Accomplishments• Revealed opportunities for cost-reduction and efficient iteration by specifying how a client could include efficient, actionable data collection within current program processes.• Improved data quality and swift, accurate analysis by developing a standardized survey data collection tool to ensure inter-rater reliability and efficient analysis across teams.• Increased value of deliverables by integrating data across multiple years to provide context.• Improved speed & quality of on-site engineering data collection & analysis by collaborating with engineering staff to create an easy-to-use, comprehensive, standardized field collection form.Projects• Evaluated energy savings and potential barriers to participation for a wide variety of residential and commercial program types, including resource acquisition, demand response, upstream product programs, rebates, workforce education and training, behavioral, market segmentation, whole-house, and new construction.