David D. Email & Phone Number

Denver, Colorado, United States

• Assisted patients by gathering information and connecting them to the proper outlets• Communicated directly with registered nurses in order to properly help patients• Collected data using various systems including Ncentaurus, Epic, Cisco, and Outlook• Paged medical staff about lab results, prescription refills, and other medical concerns

Denver, Colorado, United States

• Directly communicated with Red Rocks attendees to assist in tickets sales, VIP passes, will call, and general ticketing questions.• Located and resolved ticketing issues using multiple systems including Back Office, Flash seats, and AXS Box Office

Denver, Colorado, United States

Box Office, Denver, CO• Sold tickets to customers for various events• Assisted with refunds, exchanges, seating• Troubleshooted ticket issues

Denver

• Utilized Ticket Scanner for proper entry into the venue• Managed security staff to ensure safety to employees, customers, and premise• Assisted customers through active engagement and open communication

Denver, Colorado, United States

• Sold tickets to customers for various events• Assisted with refunds, exchanges, seating• Troubleshooted ticket issues

Denver

• Checked Credentials to allow proper admittance to backstage of the venue• Communicated with staff and production on important issues related to performance

Denver

• Transported Artists and Production to various destinations on day of show• Assisted Tour manager in locating and acquiring items needed for show

Denver, Co

• Served as a liaison between resident companies (Denver Center for the Performing Arts, Colorado Symphony, Colorado Ballet, and Opera Colorado) and patrons attending the Arts Complex to help address concerns and issues• Using Zendesk, compiled data and information relating to resident companies, patron engagement, and Arts Complex issues to see trends, opportunities, and insights• Managed staff on scheduling, computer programs, and other administrative duties• Assisted patrons with locations and information related to the Arts Complex and its many resident companies.• Monitored inbox and phone lines for various AXS events in order to assist in refunds, exchanges, accessibility, and seat transfers

Denver, Co

• Used ticketing systems, including Zendesk, Back Office and Flashseats, to assist customers with ticketing• Communicated directly with customers via phone and e-mail about information including accessibility, parking, and anything related to events happening at Red Rocks, the Arts Complex, and other City of Denver owned venues• Processed exchanges, refunds, Will Call Name changes, and other ticket related issues

Lockport, Il

• Helped create legal documents in preparation for buying and selling property• Organized and managed correspondence between clients and various agents involved in the buying/selling process• Recorded and delivered Deeds to multiple recording offices

• Participated in the prosecution of trademark cases for multiple clients that included preparing filings and responses to office actions• Worked with Federal databases and eFiling systems including USPTO EFS-Web, PAIR, eCo Online Filing System, TEAS, TSDR, TTAB, PTAB• Assisted in preparing and filing provisional and non-provisional patent applications, and their respective cover sheets, application data sheets, declarations and assignments• Researched topics including the America Invents Act, Surname rejections, Cancellation Proceedings, Patent Rejections, Trademark Opposition law and procedure

• Mediated 100+ small claims and county court cases• Resolved issues concerning breach of contract, construction disputes, landlord/tenant claims, employer/employee claims, auto repair, and commercial claims

Chicago

• Researched and contacted artists about the benefits of becoming an ASCAP member• Maintained strong relationships with members• Educated members about the importance of performing rights• Performed office tasks including answering phones, faxing documents, and mailing materials• Managed and updated artist database

Romeoville, Il

•Increased sales of electronics by researching trends, studying products, and applying strategies•Fulfilled consumer’s needs through diligent listening and effective problem solving

Evanston, Il

• Created and applied national marketing strategies for artists to promote consumer awareness in targeted locations• Researched marketing data by studying social trends and analyzing niche markets • Updated and maintained artists’ websites and social media

Carbondale, Il

• Managed indie/alternative radio station• Established and maintained contact with various record labels and music promoters• Composed music review columns for Nightlife Magazine

Doctor Of Law (Jd)

Bachelor Of Arts (Ba), Music Business