IT Support Analyst / Health System Specialist with extensive experience in the management of processes, technology, resources, information, training, and people. Professional with a balanced and genuine approach focused on exceeding the expectations of the organization’s needs. Advisor to health care management leadership on IT resources and health care delivery systems. Possesses excellent critical thinking, sound judgment, and strong communication skills with the ability to supervise and motivate personnel to perform at high levels through training, mentoring, and setting of clear expectations. Some of my core competencies are:▶ Staff Training, Development, & Awareness▶ Analysis & Assessment▶ Accreditation & Compliance▶ Business Process Redesign▶ Contracts & Agreements▶ Database & Decision Systems Technology▶ Direct Health Care Systems▶ Electronic Health Record Documentation▶ Enterprise Architecture▶ Health Care Delivery Systems ▶ HIPAA Compliance▶ Logistics & Operations▶ Master Trainer▶ Medical Polices & Procedures▶ Medication Administration▶ Oversight & Regulatory Compliance: Federal & State ▶ Patient Education & Safety▶ Process Improvement▶ Project & Program Management▶ Quality Assurance▶ Report Generation & Analysis▶ Risk Management▶ Report Creation▶ Software: Microsoft Office Tools ▶ Strategic Planning & Execution▶ Systems Admin: Point Click Care, 4Medica, Athena, BlueStep, EPIC, Omniview, TSI, UKG Dimensions, MyUnity, MS Office 365, SharePoint, DocuSign, MS Server 2012