David Deeney

David Deeney Email and Phone Number

Technical Specialist Laptop Support at Metropolitan Council of the Twin Cities @ Metropolitan Council of the Twin Cities
saint paul, minnesota, united states
David Deeney's Location
Minneapolis, Minnesota, United States, United States
David Deeney's Contact Details

David Deeney personal email

n/a
About David Deeney

PROFESSIONAL SUMMARY:I am an IT Professional with a diverse Project Management background who succeeds in a challenging position. Highly experienced in resolving technical problems, not only in a team environment but in a less structured capacity as well. I have excellent customer service skills and communication skills. Additionally, the ability to quickly grasp new concepts and apply technology, while managing intricate details of the tasks or projects at hand.Specialties: project mgmt, business process, customer service, needs analysis, requirements analysis, documentation, reports, purchasing, inventory management, asset mgmt, invoicing. COMPUTER HARDWARE: cisco, compaq, hp pcs and laser printers, ibm, troubleshooting, networking, nortel, quality control, sla, technical support, terminal server.SOFTWARE: ms windows xp, ms windows 2000, ms windows 98, ms office 2000, ms access, visio, ms project, lotus notes,

David Deeney's Current Company Details
Metropolitan Council of the Twin Cities

Metropolitan Council Of The Twin Cities

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Technical Specialist Laptop Support at Metropolitan Council of the Twin Cities
saint paul, minnesota, united states
Website:
metrocouncil.org
Employees:
886
David Deeney Work Experience Details
  • Metropolitan Council Of The Twin Cities
    Technical Specialist Laptop Support
    Metropolitan Council Of The Twin Cities May 2013 - Present
  • Cargill
    Technical Project Coordinator
    Cargill Dec 2011 - Nov 2012
    Hopkins
    Documented and managed the PC Lifecycle process across the North American region Forecasted PC numbers to determine monthly volume of PCs to refreshUpdated SharePoint site with current Refresh and Forecast informationFacilitated Status meetings reporting on the progress and issues Managed several other hardware/software rollout projects from planning to completion
  • Wells Fargo
    Technical Project Coordinator
    Wells Fargo Feb 2010 - Aug 2011
    Performed as MAC (Move, Add & Change) Coordinator of activities to install approved software and hardware Initiated activities per customer requests and coordinated through to completion Engaged cross-functional teams to complete all tasksManaged queue of approx. 150 requests in different stages to completionEscalated issues to management when barriers were met
  • ...As An It Project Coordinator Position.
    Between Positions
    ...As An It Project Coordinator Position. Mar 2009 - Feb 2011
    as an IT Project Coordinator.
  • Best Buy
    Project Coordinator / New Store Opening Procurement Coordinator
    Best Buy Oct 2007 - Feb 2009
    Analyzed, processed and streamlined purchase requisition processes for vendor cable, phone and IT equipment.Assisted New Store Opening Project Managers and Engineering in processing change orders during installation.Served as Point of Contact for vendors in processing invoices to AP for payment.Maintained and monitored IT equipment at consolidation centers.
  • Best Buy - Contractor
    Project Coordinator
    Best Buy - Contractor Mar 2007 - Feb 2009
    Assist in managing small to medium scale IT infrastructure projects.Managed project scope and project related documentation (charter, project plans, test plans, requirements definition, etc.) Measured and evaluated project progress against established project schedules. Knowledge and understanding of IT Hardware and infrastructure configuration and set-up.
  • Vti Security Inc
    Project Manager
    Vti Security Inc Jul 2005 - Dec 2005
    Planned, coordinated and managed the installation of video surveillance cameras and card access readersWorked with and communicated to customers, time lines and work in progress updates.
  • British Telecom
    Project Manager
    British Telecom Jun 2004 - Dec 2004
    Coordinated all aspects of infrastructure project activities nationwide. Managed project scope, status, and client expectations with respect to the delivery of infrastructure. Tracked and negotiated resolution of technical issues or barriers.Updated the customer with verbal or written communication on project status and provide timely feedback to management. Worked within very short timelines and project ambiguity.Supplied billing information for invoicing to accounting.
  • Unimax Systems Corporation
    Qa Systems Analyst
    Unimax Systems Corporation Nov 2002 - Jun 2004
    Performed functional and acceptance tests on software and a custom web-based application that administer changes in phone switches. Worked closely with the system engineers and developers in writing test plans from design documents or functional specifications. Participated in QA group roundtable to define the scope and format of new test cases. Qualified and wrote test instructions and supporting documentation for a terminal server to be used in communicating changes on phone switching equipment. Updated QA test case database and verified 'bug' fixes.Entered new Problem Reports into the company-wide CRM defect tracking system
  • Park Nicollet Health Services
    Project Coordinator/Senior Desktop Specialist
    Park Nicollet Health Services Mar 1998 - Apr 2002
    Integrated a new wireless network, hardware and software in accordance with HIPAA (Health Insurance Portability and Accountability Act) regulations, the project plan, project schedule and budget guidelinesProvided technical solutions to member clinics to streamline work and improve business processes. Performed Needs Assessments with all clinic managers to incorporate new technology standards. Deployed new hardware and software in accordance with privacy protection regulations, project plans, schedules and budget guidelines. Drove project effort and facilitated project-related meetings. Teams included Network, Server, Facilities, Purchasing, Finance and Vendors in coordinating the WBS (Work Breakdown Structure).Evaluated, tested and implemented wireless devices (both Nortel and Cisco) with network team. Used Intel LanDesk for remote technical support and to document PC profile information and asset management. Member of Configuration and Standardization team for OS (Operating System) configuration.
  • Entex Information Systems
    Project Lead/Senior Technical Analyst
    Entex Information Systems Aug 1990 - Mar 1998
    Managed 10 technicians providing on-site desktop service and support according to the SLA. (Service Level Agreement) Responsible for retrofitting of 1,925 PCs from OS/2 v2.11 to OS/2 WARP according to project plan.Managed project scope.Teamed closely with departments minimizing user down time. Wrote performance appraisals and gave reviews to staff including merit increases. Serviced IBM, Compaq, Dell and HP PC's, HP printers and other computer peripherals all in accordance with the SLA and manufacturers warranty. Supported site-specific software for the banking and finance industry in a Novell environment. Scheduled and provided daily work direction to eight technicians for hardware and software installations. Installed and configured computer hardware according to the SLA.
  • Lee Data Inc
    Bench Technician
    Lee Data Inc May 1983 - Aug 1990
    Performed testing/repair/troubleshooting of circuit boards to component level using an oscilloscope, frequency generator, volt/ohm meter and reading schematics. Mfg. Test Technician performed testing/repair/troubleshooting of controllers, printers and peripherals to board level.

David Deeney Skills

Software Documentation Visio Troubleshooting Project Management Operating Systems Cross Functional Team Leadership Ms Project It Management Testing Business Process Quality Assurance Management Microsoft Office Outlook Access Data Center Citrix Requirements Analysis Cisco Technologies Computer Hardware

David Deeney Education Details

  • Dunwoody/Northwestern Electronics Institute
    Dunwoody/Northwestern Electronics Institute
    Computer Electronics
  • Northwestern Electronics Institute
    Northwestern Electronics Institute
    Electronics

Frequently Asked Questions about David Deeney

What company does David Deeney work for?

David Deeney works for Metropolitan Council Of The Twin Cities

What is David Deeney's role at the current company?

David Deeney's current role is Technical Specialist Laptop Support at Metropolitan Council of the Twin Cities.

What is David Deeney's email address?

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What is David Deeney's direct phone number?

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What schools did David Deeney attend?

David Deeney attended Dunwoody/northwestern Electronics Institute, Northwestern Electronics Institute, Cheonggang Academy.

What skills is David Deeney known for?

David Deeney has skills like Software Documentation, Visio, Troubleshooting, Project Management, Operating Systems, Cross Functional Team Leadership, Ms Project, It Management, Testing, Business Process, Quality Assurance, Management.

Who are David Deeney's colleagues?

David Deeney's colleagues are Larry Hauck, Nancy Demars-Wolfe, Matthew Hiatt, Mba, Michael Janish Pe, Cqm, Daniel Fox, Gary Van Eyll, Suchomel Shelly.

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