David Deerwester work email
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David Deerwester personal email
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IT Support Technician with experience identifying, troubleshooting, and solving all types of software, hardware, and networking problems. Hardworking, detail-oriented, excellent teamwork, training and leadership skills. Proven ability to implement standards, procedures and processes that improve functionality. Additional skillset in home theatre systems installation and operation.TECHNICAL SKILLS & CERTIFICATIONSSOFTWARE: Windows 7, Microsoft Office, anti-virus and malware/spyware, Symantec Ghost, Acronis True Image NETWORKING: Windows 98, Windows 2000, XP, Vista, Windows Server 2008, R2 Active Directory, Domain Services, Windows and Mac Operating Systems, group policiesHARDWARE: HP, Dell, Compaq, Acer, Apple, desktop and laptop troubleshooting/diagnosis, data recoveryPERIPHERIALS: Ricoh copiers,Canon, HP, Lexmark, Epson printersOTHER: Home Theater Systems, Flat Panel TV’s, DVD Players, Surround Sound SystemsCERTIFICATIONS: Comptia A+, Canon, Dell, MCITP (in process), CNNA (in process)
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Copier Field TechMarco TechnologiesUnited States
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Field Service TechnicianBurroughs, Inc. Mar 2018 - PresentElmhurst, Illinois, United Statesinstall, maintain and service assigned equipment at customer locations.Diagnoses and resolves product performance problems with ATMs (NCR, Hyosung, Triton Wincor,) Smart safes Tidel, Casino kiosks. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.Responsible for potential or desired follow-up services or problem escalation.Maintain tools and parts inventory in a secure and accurate fashion. -
Shop Tech And Field DistributionRicoh Americas Corporation Mar 2013 - PresentBolingbrook, Il. Set-up and configure, and program any special instructions perform operational checks, making all necessary adjustments. Specialize with wide format copiers and printers. Provide technical support to other technicians.. Diagnosis and repair used equipment and prep for restock. Quality assurance / Analyze and troubleshoot equipment failures to determine necessary corrective action.. The ability to work with other shop personnel for on-the-job training and troubleshooting.. Achieved quality and productivity standards. -
Desktop Support TechnicianThe Peak Organization, Inc Jan 2012 - PresentNew York, Ny• Moved and reconnected over 400 workstations. Reconfigured and setup network printers.• Dell Client Deployment, Setup new Dell system for all end users. • Troubleshot user printing problems and corrected outstanding issues
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TechnicianIndependent Contractor Jan 2010 - PresentPlainfield, Il• Diagnosed and repaired hardware and software problems and Network problems on desktops and laptops on various operating systems (Win 98, 2000, XP, Vista, Win7) and network platforms• Removal of virus, malware/spyware and computer optimization. • Network setup and troubleshot network problems.• Backup data and restore software and Imaging using Symantec Ghost and Acronis True Image.• Serviced PC models from major manufacturers including HP, Dell, Compaq, Acer, and Apple.
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Claims AdjusterThe Warranty Group Apr 2010 - Feb 2012Adjudicate Electronic and appliance warranty claimsDetermine the most cost effective way by repair or replace under customer warranty agreement to save the company money.Search for cost effective replacement solutions matching customer products.Research and resolve customer complaints and issues.Multitask to meet and exceed productive goals saving the company money. -
TechnicianGlobal Resources L.T.D Professional Solutions Jan 2010 - Apr 2010Tinton Falls, NjTechnician Subcontractor for Chase Bank Branch • Troubleshot and repaired onsite computers.• Searched for solutions for accurate computer repairs.
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Level 3 TechnicianBest Buy Geek Squad Repair Center Aug 2007 - Jan 2010Diagnosed and repaired hardware and software problems on desktops and laptops on numerous operating systems (Windows 98, 2000, XP, Vista, Win7) and network platforms. Serviced PC models from major manufacturers including HP, Dell, Compaq, Acer, Gateway and Apple.Exceeded production goals by repairing twenty PCs per day. Used creative ways to repair computers that saved the company money. Led, trained, advised, motivated, and provided technical support to the repair team.Worked as a part of a nationally dispersed team that has to multitask to service expectations.As a Certified Canon technician, diagnosed and repaired Canon, HP, Epson, and Lexmark inkjet and laser printers.Phoned customers to provide education and support.Diagnosed and repaired DVD players and other electronic products and provided user support.Assisted technicians in field flat panel TV repair and in the field and at the repair center.Dave Deerwesterddeer64@att.netPage 2
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InstallerBest Buy Home Theater Aug 2006 - Aug 2007Installed customer purchased home theater equipment. Trained customers in the easy operation of the theater equipment.Recommended and sold additional accessories and cables.Performed after installation service, as needed.
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Level 3 TechnicianBest Buy Geek Squad Repair Center Dec 1998 - Sep 2006Carol Stream, IlDiagnosed and repaired PC hardware and software problems on multiple OS and network platforms. Identified hardware and software failures and network problems.Backed- up customer data using imaging software, including Symantec Ghost.Recommend software and hardware solutions and upgrades to customers.Handled customer complaints and resolved issues.Worked as a part of a nationally dispersed team that has to multi-task to meet service expectations.
David Deerwester Skills
David Deerwester Education Details
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MicrotrainMicrosoft -
Associates In Arts -
Lyons Township
Frequently Asked Questions about David Deerwester
What company does David Deerwester work for?
David Deerwester works for Marco Technologies
What is David Deerwester's role at the current company?
David Deerwester's current role is Copier field tech.
What is David Deerwester's email address?
David Deerwester's email address is dd****@****ail.com
What schools did David Deerwester attend?
David Deerwester attended Microtrain, College Of Dupage, Lyons Township.
What are some of David Deerwester's interests?
David Deerwester has interest in Computer Repair And Services.
What skills is David Deerwester known for?
David Deerwester has skills like Windows 7, Computer Hardware, Laptops, Windows, Operating Systems, Microsoft Office, A+ Certified, Windows And Mac Operating Systems.
Who are David Deerwester's colleagues?
David Deerwester's colleagues are Wayne Ramler, Mark Long, Erika Hughes, Aaron Haley, Kelcie Hellmann, Marty Gerleve, Lowell Bueligen.
Not the David Deerwester you were looking for?
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2yostsuperior.com, yostsuperior.com -
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David Deerwester
Plainfield, Il -
David Deerwester
United States
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