David De La Torre

David De La Torre Email and Phone Number

Market Cash Leader at Johnson Controls @ Johnson Controls
milwaukee, wisconsin, united states
David De La Torre's Location
Monterrey, Nuevo León, Mexico, Mexico
About David De La Torre

Experienced Finance, Credit and Collections Analyst, with 6 years of experience in cash applications,billing, customer service, oriented to customer satisfaction.

David De La Torre's Current Company Details
Johnson Controls

Johnson Controls

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Market Cash Leader at Johnson Controls
milwaukee, wisconsin, united states
Employees:
63228
David De La Torre Work Experience Details
  • Johnson Controls
    Market Cash Leader At Johnson Controls
    Johnson Controls Dec 2022 - Present
    Monterrey, Nuevo León, Mexico
  • Johnson Controls
    Área Cash Specialist
    Johnson Controls Jul 2019 - May 2024
    San Pedro Garza García, Nuevo León, Mexico
    • Analyze customers’ accounts to strategize collection efforts• Identify disputes and escalate to correct departments • Coordinate efforts with local office to collect customers’ debt• Constant communication with customer, building a relationship to reduce risk of payment delay• Audit payment applications • Account coding for proper follow up• Manage customer and payment portals to ensure correct payment application• Managed transition of operation to India, Developed SOP and updated training material for transition that will be used for all current and future collectors. • Manage a portfolio of over 60M meeting monthly, quarterly, and yearly goals in both cash and AR reduction consistently for over 3 years.
  • Sutherland
    Collections Analyst
    Sutherland Jun 2016 - Jun 2019
    Monterrey, Nuevo León, Mexico
    • Management of accounts to avoid cancellations.• Focus on accounts with outstanding balance specially to reach payment agreements and keep the account active.• Changes of plans and products, documentation of calls with continuous flow of calls around 40 to 60 a day to reach standard and quality metrics.

David De La Torre Education Details

  • Summit High School
    Summit High School

Frequently Asked Questions about David De La Torre

What company does David De La Torre work for?

David De La Torre works for Johnson Controls

What is David De La Torre's role at the current company?

David De La Torre's current role is Market Cash Leader at Johnson Controls.

What schools did David De La Torre attend?

David De La Torre attended Summit High School.

Who are David De La Torre's colleagues?

David De La Torre's colleagues are Jenny L Slay, Parag Kulkarni, Christopher Russell, Javier Castillo, Mohd Ajmal, Alex Cardona, Nagihan Er.

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