David Denham Jr.

David Denham Jr. Email and Phone Number

System Administrator @ Town of Westerly Rhode Island
David Denham Jr.'s Location
Uncasville, Connecticut, United States, United States
About David Denham Jr.

David Denham Jr. is a System Administrator at Town of Westerly Rhode Island. He possess expertise in leadership, customer service, technical support, management, email marketing and 26 more skills. Colleagues describe him as "I feel very fortunate to have been able to work along side David for as long as I did. He is a true professional and is always willing to help out a teammate. What amazes me the most about David is his ability and desire to keep learning. He often times spends his own free time learning new skills and products in order to provide world-class service to our clients. In addition to his tireless work ethic, Dave always exudes positivity and makes the workplace fun. I have learned a tremendous amount from David and I owe a lot of my own professional success to his willingness to help. Thank you, David!", "I have had the pleasure of knowing David for a few years now. He is a dedicated employee. He works for the customer and resolves issues with the knowledge he has gained from our company. David is an intelligent young man who would be an asset to any company. He has patience and the necessary skill to complete his job efficiently and effectively. I look forward to continuing my work relationship with David.", and "David is a fantastic person to have as a work colleague. He is extremely knowledgeable & well educated in several areas. He consistantly strives to deliver 100% and this along with his solid work ethic makes him invaluable. He is a great person & I highly recommend him."

David Denham Jr.'s Current Company Details
Town of Westerly Rhode Island

Town Of Westerly Rhode Island

View
System Administrator
David Denham Jr. Work Experience Details
  • Town Of Westerly Rhode Island
    System Administrator
    Town Of Westerly Rhode Island Jun 2022 - Present
    Westerly, Rhode Island, Us
  • Carousel Industries
    Convergence Specialist
    Carousel Industries Mar 2016 - Jun 2022
    Exeter, Rhode Island, Us
    Responsible for monitoring all client related network activity and triaging, diagnosing and remediating escalated, voice, data and/or converged technology related problems. Work as a team with vendors, client personnel, various support teams and project personnel. Utilize existing tools to proactively recognize issues and trends. Work to provide timely and effective resolution of issues to meet business requirements and Service Level Agreements. Provide follow up to ensure proper problem and resolution management is being done to prevent recurring incidents.
  • Carousel Industries
    Convergence Technician (Csg - Internal Applications)
    Carousel Industries Aug 2015 - Mar 2016
    Exeter, Rhode Island, Us
  • Carousel Industries
    Convergen Technician I (Csg-Lv1)
    Carousel Industries Mar 2014 - Aug 2015
    Exeter, Rhode Island, Us
    Act as initial point of contact in incident/problem resolution in a call center environment. Enter accurate and poignant information into internal tracking systems and escalate through proper channels. Responsible for making decisions in resolving problems of a technical nature within pre-defined limits, referring anything of a more complex nature to team members/senior staff. Plan and organize own day to day tasks within the parameters set out by senior staff in line with service delivery. Maintain and develop knowledge of processes and technologies used by both Carousel and clientele.
  • Carousel Industries
    Customer Service Representative
    Carousel Industries Mar 2013 - Mar 2014
    Exeter, Rhode Island, Us
    Acting as first point of contact for customer inquiries via telephone and email provided support to Carousel Industries maintenance and time and material customers. Created accurate service requests and ensured proper resources were assigned. Worked directly with technicians to ensure work requested was completed on-time in compliance with customer expectations. Upon work completion followed up with requestor to ensure the details of the request were completed to customer's satisfaction.
  • Adp Dealer Services
    Technical Client Analyst
    Adp Dealer Services May 2010 - May 2012
    Austin, Texas, Us
    • Provide customer service and assures customer satisfaction through direct day-to-day contact with customers through various forms of communication, primarily phone and email• Identify and analyze software and website problems• Recommend solutions and ensure timely follow-up action as needed• Manage client account administration on proprietary platforms • Provide training to clients in the use of our products, showing them how ADP can help in improving their bottom line• Building a positive relationship with our clients through effective technical support and providing unsurpassed customer service• Continually improving my own knowledge through training, teamwork, and use of ADP training tools and knowledge base
  • Bz Results
    Technical Client Analyst
    Bz Results Aug 2006 - Apr 2008
    Coventry, Ri, Us
    Provide customer service and assures customer satisfaction through direct day-to-day contact with customers through various forms of communication, primarily phone and email• Identify and analyze software and website problems• Recommend solutions and ensure timely follow-up action as needed

David Denham Jr. Skills

Leadership Customer Service Technical Support Management Email Marketing Html Customer Satisfaction Microsoft Office Troubleshooting Integration Os X Digital Marketing Analysis Team Leadership Time Management Crm Customer Retention Microsoft Sql Server Technical Documentation Project Management Databases Mac Os X Outlook Windows Xp Pro Windows Vista Customer Oriented Business Intelligence Vmware Avaya Technologies Networking Call Centers

David Denham Jr. Education Details

  • Community College Of Rhode Island
    Community College Of Rhode Island
  • Westerly High
    Westerly High

Frequently Asked Questions about David Denham Jr.

What company does David Denham Jr. work for?

David Denham Jr. works for Town Of Westerly Rhode Island

What is David Denham Jr.'s role at the current company?

David Denham Jr.'s current role is System Administrator.

What is David Denham Jr.'s email address?

David Denham Jr.'s email address is dd****@****ies.com

What is David Denham Jr.'s direct phone number?

David Denham Jr.'s direct phone number is +140159*****

What schools did David Denham Jr. attend?

David Denham Jr. attended Community College Of Rhode Island, Westerly High.

What are some of David Denham Jr.'s interests?

David Denham Jr. has interest in Wood Working, Guitar, Hiking, Biking, Lutherie.

What skills is David Denham Jr. known for?

David Denham Jr. has skills like Leadership, Customer Service, Technical Support, Management, Email Marketing, Html, Customer Satisfaction, Microsoft Office, Troubleshooting, Integration, Os X, Digital Marketing.

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