David Derks Email & Phone Number

I have a distinguished career earmarked by accomplishments in leading, managing, and improving information-technology infrastructure operations in a wide range of disciplines with a focus on process improvement, customer service and system availability. My experience, work ethic and team-building skills, combined with my mentoring skills, have enabled my teams to effectively and efficiently exceed organizational and customer expectationsMy extensive technical background and outstanding relationship-building skills with both customers and technical staff have earned me the reputation as the guy to go to when something needs to get done. Senior IT and customer executives depend on me daily to identify problems, determine needs, and develop teams to resolve the issue. I have demonstrated the ability to propose, design, and manage multiple year projects, react effectively and quickly to changed scopes, and to manage expectations for both team members and key stake holders. These skills have been demonstrated via major acquisition integrations, complex technical infrastructure changes, and significant organizational changes. I see the big picture, provide the vision and leadership to exceed expectations, and can understand and implement the vision of others.Specialties: •Technical - customer relationship building•Departmental budgeting management•Strategic technical and organizational planning•Organization / Technical process improvement; analysis, design, implementation •IT multi-discipline SWAT team management•Project - team - department management•Staff - peer mentoring

Listed skills include Project Management, Management, Program Management, Leadership, and 22 others.