(Management company for a complete automotive center)Transformed a faltering $1.7 million business.• Implemented improvements in operational processes, sales, and facility. Increased customer satisfaction, customer base, and annual revenues by 27%.• Complete fabrication/build Outlaw 10.5 drag car. (Ran KOTH, TOPMA, and Pro Drag Radial).• Complete car restoration, 1965 Mustang, 1971 Charger, 1972 Chevelle, 1965 T-Bird with 426 HEMI, and 1997 Z28.

Directed network support, supply, and professional services for TDMA, GSM, Wire-line, and CDMA telecom fixed equipment technologies for North and South America. Managed 800 employees.• Phased out the Regional Supply Center and Support Center in Dallas by moving work to Montreal for improved effectiveness with annual savings of $24 million in operating expense. Charged to make it happen, and appointed VP Global Services Delivery, Americas.

Increasing responsibility with the inclusion of supply and integration for TDMA, GSM, and Wire-line telecom equipment technologies for North and South America, Managed 500 employees.• Saved $13 million by combining Customer Services and Regional Supply and Support Center organizations eliminating duplication.

Responsible for hardware services distribution, logistics, call center, and network support for TDMA, GSM, and Wire-line telecom fixed equipment technologies for North and South America. Managed 350 employees.• Reduced Hardware Services Business headcount from 200 to 23 by outsourcing the repair center and the regional logistics center, increasing margins by 40% while improving overall customer satisfaction.• Increased margins for Network Support from 27% to 58% through operations performance improvements that led to a reduction in operating expenses.• Achieved industry-wide best practice for In-Service Performance in Network Support for 18 consecutive months.• Increased sales and achieved 20% annual margin growth through enhanced portfolio development.• Continuously exceeded organizational benchmark for organization's feedback surveys.

Responsible for hardware services logistics, distribution and call center for North and South America, and $56 million in sales revenue. Managed 120 employees.• Absorbed 45% increase in volume with existing organization through implementation of a logistic tool to improve forecasting and material flow control.• Improved operational performance by 22% to meet customer contractual commitment levels.

Managed west of the Mississippi (including Alaska and Hawaii) sales, implementation, and service for private radio networks. Managed 100 employees.• Achieved $110 million sales two consecutive years.• Created Field Service organization with two-hour response time for customer installed base.• Managed the installation and startup of private radio systems, including systems for Ministry of Defense and Aviation, Saudi Arabia, New Orleans police, and Texas Utilities.

Robotics and Vision Systems Department -Project ManagerSystems EngineerDesigned and implemented robotic systems for major clients within the automotive, pharmaceutical, and parcel service industries

Electric Manufacturing Center Department -Engineering SpecialistEvaluated and integrated the latest manufacturing technologies within General Electric manufacturing facilities.