• Design and develop Usher Windows Unlock and Workstation installations, maintain and continue feature development for platform and third party software upgrade • Conduct research spikes and system studies, recommend changes and adoption of new technologies in software packaging and deployment• Create unit test project enabling unit test of MicroStrategy platform Windows installation, facilitate continuous integration and continuous delivery• Coach and mentor junior engineers, advise in design of new features, provide guidance for test case design and development• Provide third tier support for escalated post-deployment customer issues

• Contributed to the redesign of Install-On-Demand for MicroStrategy Enterprise Analytics platform installation, responsible for feature design, detail design documentation, implementation and unit test suites • Architected, designed and developed installation solutions for MicroStrategy Health Center, MicroStrategy Desktop, R Integration Pack, Usher Logical and Physical Access, and MicroStrategy Office • Designed and developed Install-On-Demand for platform installation, contributed bug fixes and support to MicroStrategy platform installations and hotfixes• Conducted design and code reviews for other engineers, coached quality engineers on new installation features/functionalities and provided insight on testing plan/strategy • Participated in Unix Setup rewrite in Java

• Designed and developed MSI based software updates for existing products, created effective test cases and scenarios in verifying software patching effort, produced document for installation, and led code inspections and documentation reviews• Analyzed security vulnerabilities, designed and reviewed security solutions, provided security updates to enforce security group policies, configurations and best practices • Provided technical guidance to in-house support team and off-shore technology partners regarding software installation, software packaging design and integration testing• Interfaced and worked with 3rd party vendors in identifying and developing integration solutions, provided software certification and related documentation