Refined the company’s commercial business model, developed marketing strategy, managed customer relationships, and optimized efficiency. • Conducted an analysis of the past 4 years of financial statements, examining revenue trends and key financial ratios to understand the company's financial health and identify areas for improvement.• Created a financial plan focused on limiting spending to increase cash reserves, improving operational efficiency of crews to lower COGS, and driving profit performance through a targeted marketing strategy.• Developed a comprehensive marketing plan emphasizing search engine optimization (SEO), driving customer engagement through online reviews, and proactively connecting with potential customers.• Engaged in customer outreach by creating a property manager database, identifying their pain points, analyzing and mapping the customer journey, and developing solutions to effectively address their needs.• Worked closely with the lead scheduler and owner to optimize crew assignments, make route improvements, optimize resource utilization, and improve employee morale. Managed project budgets including labor, materials, and subcontractor costs.

Led 40 instructors in the execution and enhancement of training programs, ensuring the seamless delivery of the Officer Candidate School (OCS) curriculum to meet educational standards and objectives. • Implemented an instructor training pipeline, reducing qualification times for new instructors by 62%, accelerating readiness of teaching staff for curriculum delivery.• Instituted rigorous student performance monitoring and feedback mechanisms, resulting in a 40% reduction in student exam failures and a 7% improvement in average academic performance across all courses.• Led a comprehensive overhaul of a 400-page instruction manual for program policies and procedures, previously outdated for 6 years, aligning it with the contemporary and future needs of the Navy.• Focused enhancements on critical areas affecting program attrition, directly contributing to a 50% reduction in attrition rates upon the implementation of updated policies.• Received endorsements from top leadership and enterprise-wide recognition for significantly improving program efficiency and aligning operational practices with strategic objectives.

Developed future officers physically, morally, and mentally to earn their commission in the U.S. Navy. • Evaluated, trained, mentored, and commissioned 250 officer candidates into the U.S. Navy over a one year period during a changing and challenging recruiting environment.• Instructed over 2,700 officer candidates in the principles of leadership and ethics, seamanship and navigation, naval history, and division officer responsibilities to fill record-high 20,000 job gaps at sea. • Oversaw officers' mess financial management, directing budget and fund allocation, resulting in optimized resource utilization and zero discrepancies in audits.• Communicated with senior management to resolve competency gaps and logistical barriers to performance. • Reshaped 400 pages of training policies to boost student success and reduce program attrition by 50%. • Developed data analytic databases and tools to assess candidate performance trends to inform policy decisions.

Directed the physical security and force protection of a $1.8 billion warship. Led safety investigations into all mishaps or near-miss injuries onboard. Managed the Force Protection program and Safety program.• Directed the physical security and force protection of a $1.8 billion warship, achieving a 100% pass rate for 8 Force Protection program inspections and 2 Command Safety inspections, showcasing exemplary program management. • Developed and implemented a comprehensive training program for 240 sailors on the USS KIDD, significantly enhancing crew readiness and ship security by equipping them to effectively respond to a wide range of Force Protection threats during overseas deployments.• Conducted 12 command safety investigations and follow-on training for mishaps and near-misses onboard the USS KIDD using RMI safety software, achieving a 30% reduction in minor incidents and maintaining zero major incidents.• Utilized insights from RMI safety software analyses to lead safety standard improvements across the fleet, offering strategic recommendations that were instrumental in enhancing fleetwide safety protocols. • Led bridge navigation teams on international operations in the Caribbean Sea and Eastern Pacific for anti-narcotics missions, and in the Western Pacific and South China Sea for maritime security and strategic deterrence missions.• Developed and delivered safety/OSHA education courses to over 350 personnel on the USS KIDD, significantly increasing safety regulation adherence and elevating the crew's safety awareness.• Honored as the distinguished (#1) graduate from the Anti-Submarine Warfare Evaluator School, demonstrating exceptional proficiency and leadership in anti-submarine warfare tactics and strategy.

Led 30 sailors in the operation and maintenance of all topside shipboard equipment. Managed the Seamanship, Aviation, and Search and Rescue programs.• Managed three essential programs ensuring safe operational functionality of the ship at sea. • Led 17 underway replenishments, 57 boat operations, and 42 Sea and Anchor details. • Strategically managed and oversaw 293 maintenance projects for Deck division, requiring year-advanced planning and coordination for a 9-month maintenance period. Successfully advocated for project approval, supervised execution, and conducted thorough quality assurance post-completion, ensuring operational readiness and standards.• Directed bridge navigation teams in critical global missions across the Arabian Gulf, Indian Ocean, Red Sea, South China Sea, and Western Pacific Ocean, significantly enhancing maritime security and operational presence.