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I'm the head of technology at Sprintlaw, where I build and manage Sprintlaw's IT infrastructure, including our custom-built automations and cloud-based legal tech systems. Sprintlaw is one of Australia’s fastest growing law firms and we have won numerous awards for our technology-driven approach to legal services, including the NewLaw Firm of the Year (2020) and Innovator of the Year (2019) at the Australian Law Awards and the LexisNexis Legal Innovation Index Award (2018).
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Head Of TechnologySprintlaw Jul 2017 - PresentSunshine Coast, Queensland, AustraliaI'm the head of technology at Sprintlaw, where I build and manage Sprintlaw's IT infrastructure, including our custom-built automations and cloud-based legal tech systems. Sprintlaw is one of Australia’s fastest growing law firms and we have won numerous awards for our technology-driven approach to legal services, including the NewLaw Firm of the Year (2020) and Innovator of the Year (2019) at the Australian Law Awards and the LexisNexis Legal Innovation Index Award (2018). -
Devops CoordinatorIp Payments Apr 2015 - Apr 2016Sydney, Australia- Management of client and internal support through ticketing interface- Code release management, customer testing and communication. - Driving PCI and security awareness within the company - Documentation and training of support and operational procedures - Improve support processes and standardise communication templates -
Operations SupervisorPaycorp Sep 2012 - Apr 2015Sydney, Australia- Support and account management of entire customer base- Management & training 6 operations staff and 12 call centre staff offshore - Onboarding and administering new merchant applications- Outage response procedures & troubleshooting- Monitoring & searching system logs using Splunk.- 24/7 On-call technician on a roster -
Call Centre ManagerPaycorp Jan 2012 - Sep 2012Sydney, Australia- Manager of Rental Payment product call centre. - Inbound & outbound call management.- Training new staff on customer service techniques. - Dispute & Claim resolution. -
Campaigns CoordinatorCirrus Media Australia Dec 2007 - Dec 2011Chatswood, Nsw- Management & Reporting of time sensitive advertising campaigns - Configuration of web trafficking systems- Design of advertising campigns using Adobe creative suite
David Duckworth Skills
Frequently Asked Questions about David Duckworth
What company does David Duckworth work for?
David Duckworth works for Sprintlaw
What is David Duckworth's role at the current company?
David Duckworth's current role is Head of Technology at Sprintlaw.
What is David Duckworth's email address?
David Duckworth's email address is da****@****and.net
What is David Duckworth's direct phone number?
David Duckworth's direct phone number is (028)-248*****
What are some of David Duckworth's interests?
David Duckworth has interest in Children, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is David Duckworth known for?
David Duckworth has skills like It Operations, Priority Management, Account Management, Database Administration, Process Implementation, Case Management, Customer Service, Staff Training, Technical Documentation, Software Testing, Systems Design, Business Process Improvement.
Who are David Duckworth's colleagues?
David Duckworth's colleagues are Angelina Lau, Courtney Dalton, Monica Girgis, Olivia Fairley (Née Grasso), Sapna G., Josh Perring, Harry Randall.
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Dave Duckworth
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David Duckworth
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