David Durso Email & Phone Number

Boston, Ma, Us

Woonsocket, Ri

Help CVS Health lead in service, results and healthcare. advocating for the health of our stores through sustainable innovation. Provide support and pursue ways to make work easier & more productive for store & field colleagues. Improve the checkout experience for customers. Test system enhancements & technology roll outs, Assisted in converting Hawaii stores Direct Sourced Delivery's aged system to Android operating system, Ensured compliance of Optical(current) & Audiology(defunct) clinics. Support disruptive innovation in Pharmacy and Covid-19 testing and vaccinations.

Smithfield, Ri

Provide critical business support of 9,800+ stores for IT, Third Party Billing, Pharmacy, Inventory and Hardware application issues. Identify, analyze and diagnose issues and offer prompt response and resolution within required service levels. Deliver outstanding customer service in a timely and efficient manner, Expected to work with minimum supervision and make independent decisions as business needs require. Collaborate with various teams to resolve problems or escalate to second level vendors when necessary.

Duxbury, Ma

Marketed Services Generating / resulting in increased sales of 250% in under1 year, Worked with contractor bidding projects, Trained in various handyman & subcontracting roles.Demolition, Bathroom Remodel, Window & Door replacement, Landscaping (retaining walls, brick stairs & walkways) Chimney repair/replacement, Roofing, rough carpentry, Structural, Electrical and Plumbing repairs.

Waltham Ma

SME in Green Energy & Solar Technology, Weatherproofing, Energy Saving / Conservation Construction techniques, Interned under supervision of General Contractor. Assisted Director in Marketing and Database development of computer systems.

Warwick, Ri

Direct Patient Clinical Care. obtained vital signs, administered medications intravenously, cannulation (of needle) to draw blood. Set up, monitored and operated dialysis machine for 3 -4 patients per treatment. Obtain & record patient information. Followed directions/orders of Physician in charge.

Quincy, Ma

Key point of contact for 12 Mutual Fund Clients. Reviewed accounting and reporting duties for 30 separate accounts. Exceeded company standard of 98.5% daily cash accuracy on 35 funds representing over $5.8 Billion in billable net assets.Reviewed Daily, monthly, Quarterly and Annual Accounting and financial statement work of team. Ensured new employees trained and complied with operational procedures.Analyzed and implemented a procedure resulting in 7% reduction of reporting errors and 12% time saving of labor while maintaining accuracy. Developed and maintained strong client relationships while ensuring high level of customer satisfaction.

Prepared reports reflecting expected cash activity for 25 funds daily consistently achieved accuracy and timeliness deadline as measured on metrics. Accurately reported Capital Stock transactions, processed trades, income payments & corporate actions to Investment Managers. Prepared Monthly & Annual reports for distribution to CPA Firms and shareholders. Researched & resolved complicated issues on numerous accounts.

Processed income payments, researched past due income, Managed Claims on receivables & payables on 25 funds with a Net Worth of $2.5 Billion, Reducied unpaid income claims 88% from $2,000,000 to under $25,000. Recognized by management for exceptional customer service including monetary savings and increased client satisfaction.

Bs, Business Administration

Corporate Entrepreneurship

Course for driving entrepreneurial thinking and strategic innovation within organizations.

Mcts - Microsoft Certified Technology Specialist Business Inteligence, Sql Server 2008

M.C.T.S. - Implementation and maintenance 070-448 Business Intelligence, 070-0432 SQL Server 2008

Biology / General Studies Nursing School Acceptance After Attending, Gpa 3.7