David Young Email and Phone Number
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David Young personal email
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Experienced solutions leader across healthcare, insurance, restaurant and financial industries. Collaborate closely with clients and partners across various product stages, from requirements gathering to execution and product or project launch. Strategic consultant on custom solutions for enterprise clients. Assist partners in innovating, developing, and integrating solutions quickly and efficiently for customers.Identified as a strong leader with a solid record of taking ownership, managing and directing through ambiguity, and training and mentoring cross-functional team members. Received the ‘Gold Excellence Award’ at Dell EMC & ‘Extra Mile Award’ at athenahealth for consistently exceeding expectations and going above and beyond the job description.
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Product ManagerAthenahealth Sep 2024 - PresentBoston, Massachusetts, UsCollector Platform Services, Payer Data Access, Collector Tools
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Senior Product ManagerKyruus Health Jul 2022 - Aug 2024Boston, Massachusetts, UsTools and Services: Search, API Platform and Developer Experience -
Manager, Operations EngineeringGrubhub Dec 2021 - Jun 2022Chicago, Illinois, Us● Managed and led a team of 4 individual contributors responsible for the successful API integrations for Grubhub platform’s partners and enterprise restaurant locations● Worked cross functionality with product, engineering, and technical program managers in order to ensure smooth integration with partners and launch new functionality● Worked collaboratively to handle escalations - as well as defining the escalation process, and criteria -
Api Integration Design Manager | Api Solution ConsultantAthenahealth Apr 2020 - Dec 2021Boston, Massachusetts, Us● High performing API technical solutions consultant for over 350 integration projects, focusing on project management, design, and workflow optimization for vendors and customers● Collaborate with internal product teams to develop and modify athenahealth APIs in response to customer requests, emerging market trends, and workflow gaps and optimizations● Interviewed and surveyed external stakeholders to gather product feedback; facilitated the rollout and iteration of new features through beta testing and GA launch● Responsible for calculating and reporting monthly operational KPIs, generating ad hoc reporting, and developing dashboards for the leadership team● Work cross-functionally across teams – including executives, product managers, engineers, vendors, change management, and developers – to gather high-level business requirements and translate to deliverables and plans● Manage and facilitate team meetings, project pipelines, capacity planning, and stakeholder management as the project manager● Spearheaded a process and grew a team dedicated to API integrations, including designing a self-service support model, which ultimately cut total cycle time time by 51%● Support the sales and solution design teams by meeting with prospective customers (for RFIs up to $1.5 million) to discuss integration capabilities and to promote athenahealth’s value proposition for data interoperability
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Technical Solutions Consultant | Integration DesignAthenahealth Mar 2017 - Apr 2020Boston, Massachusetts, Us
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Client Integration AssociateAthenahealth Oct 2016 - Mar 2017Boston, Massachusetts, Us
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Associate ConsultantDell Emc Mar 2015 - Sep 2016Round Rock, Texas, Us● Produced concise communications and ad hoc reports prior to, during, and after high risk projects for senior executives and stakeholders; played a key role in eliminating risk and preventing the loss of millions of dollars in revenue● Conducted over 100 interviews/workshops with business managers, subject matter experts, and vendors to determine how a product is used, the optimal workflow, and a prioritized list of features and enhancements● Identified gaps in clients’ existing infrastructure and data flow information, proposed multiple potential solutions, and presented final recommendations to the leadership team● Analyzed quantitative and qualitative data to uncover ways to increase efficiency, reduce operational and capital costs, and improve security; examples include: ● Reduced the IT footprint of a Fortune 100 Pharmaceutical company by at least 12% and eliminated the possible risk of a $6 million exposure ● Identified opportunity costs for a Fortune 500 financial and insurance firm; discovered resources that consumed too much IT infrastructure and suggested redirecting resources to mission-critical operations, such as global commerce or financial transactions, that aligned better with client’s strategic roadmap -
Assistant ManagerBali Village Restaurant Nov 2005 - Dec 2013● Directed day-to-day general restaurant operations for a full service 150-seat facility while ensuring a positive dining experience for customers● Acquired strong customer service, problem solving, and interpersonal skills through interactions with employees and customers
David Young Skills
David Young Education Details
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The Ohio State UniversityFocus In Management Systems And Operations Research
Frequently Asked Questions about David Young
What company does David Young work for?
David Young works for Athenahealth
What is David Young's role at the current company?
David Young's current role is Product @ athenahealth | Integrations, APIs, Data, Platforms.
What is David Young's email address?
David Young's email address is dy****@****ent.com
What is David Young's direct phone number?
David Young's direct phone number is +161740*****
What schools did David Young attend?
David Young attended The Ohio State University.
What skills is David Young known for?
David Young has skills like Project Management, Microsoft Office, Team Leadership, Linear Programming, Data Analysis, Nonlinear Optimization, Basic C++, Basic Java, Arena Simulation Software, Autocad, Matlab, Minitab.
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