Davide Bennett Email & Phone Number

Prepare and file insurance claims in accordance with insurance carriers regulatory and contractual requirements. Review, correct and reconcile rejections from clearing house or CIMOR system. Review, reconcile and post remittance advices or explanations of benefits as received for assigned insurance carriers. Process, correct or adjust denied claims and overpayments for assigned insurance carriers. Work with other departments in obtaining insurance information as needed to file or correctclaims for assigned insurance carriers. Review and process open items reports for insurance carriers assigned. Verify insurance eligibility for scheduled appointments. Process collection of deductibles and co-insurance for insurance carriers assigned. Work with other departments in obtaining insurance information as needed to file or correct claims for assigned insurance carriers and patient accounts. Other related duties as assigned by Billing Manager.

Communicate with customers regarding their water bills, track water usage, and answer any questions pertaining to city water. Create accounts for new customers, set up service orders to activate/deactivate water, and repair meters.

Managed the Freedom of Information Act (FOIA) Program and the Privacy Act (PA) Program by ensuring compliance with federal requirements. Received and evaluated FOIA requests in terms of published legislation, content, estimated time/cost of the request, and determined the office of primary responsibility (OPR) for coordination.

Overland Park, Ks

Answering phone calls and emails pertaining to cancelling orders, changing codes, and answering questions about different John Deere products and orders from different companies.

Cultivated a strong work environment by assisting customer service representatives to better service the customer. Monitored and completed client escalations. Conducted training sessions for out of state sites.