Davide Budelli Email and Phone Number

I have experience in working in finance as a customer service assistant at Barclays Plc in Italy. I had to deal with opening and managing bank accounts every day and I was able to give the right advice to customers all the time. Part of my job involved also background checks in order to give the right credit to the right customers. I also had to arrange loans and credits after accurate analysis. In 2013 I started to work at Caffé Nero as a Barista; after one year I became assistant manager. I was involved a variety of financial aspects such as cashing out all the tills, banking correctly the earnings and filling the right paper work making sure there was no discrepancy. I also did statistic analysis that send to the main office comparing the figures to the previous year and I was responsible of running the shop most of the times. As I was one of the highest in charge, I had to manage team performance and dealing with sickness. In 2015 I decided to leave the company and restart my career in Pret a Manger and I became Front of House Leader. I am really proud to have this position because I can develop working relationships with colleagues, I lead a team to improve customer service, I set objectives with the Store Manager and I contribute to the control of resources, I check and maintain the health, hygiene, safety and security of the working environment, I supervise food service, I manage the storage or dispatch of goods, I supervise practices for Handling Payments, I ensure Food Safety Practices are followed in the preparation and serving food and drink, I have always worked in customer service and I am a good team player. I try not to forget that I am a customer myself when I am not at work so I understand the importance of a smile in a customer-facing role. I dealt with a vast variety of people in my life and as I speak also Italian, French and Spanish so I can be a great resource with international customers.Best regards.Davide Budelli