"Be somebody who makes everybody feel like somebody."A skilled and driven professional with over 9 years of experience in retail management, customer service, and the ability to provide direction and leadership to encourage the achievement of company objectives. Believes communication and co-operation skills contribute to managing a team successfully whilst also gaining respect. Focused on coaching and mentoring high performance individuals with the interpretational skills to build robust and productive relationship with customers. Has achieved remarkable successes in driving efficiency and productivity by inspiring the realisation of KPIs and company targets.Combines exceptional managerial strengths with a commitment to the achievement of amplified customer satisfaction.