Davide Loro

Davide Loro Email and Phone Number

Service Technician @ Integrated Solutions
Fort Saint John, BC, CA
Davide Loro's Location
Fort St John, British Columbia, Canada, Canada
Davide Loro's Contact Details

Davide Loro work email

Davide Loro personal email

About Davide Loro

As a Service Manager at TELUS Business, I lead and support a team of 20 employees and contractors across multiple locations, delivering exceptional experiences to our customers and ensuring the reliability and maintenance of our network equipment. With 11.5 years of experience in this role, I have successfully executed a $20,000,000 Telus Optik build project and fostered a high-performing team of customer-focused employees.In addition to my service management role, I also import and sell Kenetrek Hunting Boots as a Sales Manager for the Canadian Division. Since 2018, I have leveraged my skills in customer relationship management, solution selling, and account management to grow the business and expand the market for these premium products. I am passionate about providing quality solutions and services to both my internal and external customers, and I constantly seek new opportunities and challenges to excel in my field.

Davide Loro's Current Company Details
Integrated Solutions

Integrated Solutions

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Service Technician
Fort Saint John, BC, CA
Davide Loro Work Experience Details
  • Integrated Solutions
    Service Technician
    Integrated Solutions
    Fort Saint John, Bc, Ca
  • Integrated Solutions
    Service Technician
    Integrated Solutions Sep 2022 - Present
    Install, maintain, and repair telecommunications equipment including internet modems, digital TV boxes, and digital home phone systems.Conduct regular inspections and preventive maintenance to ensure optimal performance and identify potential issues.Troubleshoot and resolve technical problems related to telecommunication systems, both on-site and remotely.Perform cabling installations and adhere strictly to technical standards set by the company.Document all service activities, including equipment configurations, repairs, and system upgrades.Comfortable working with differing cable types (Coax, Twisted pair, Fibre)
  • Kenetrek Boots
    Sales Manager
    Kenetrek Boots Jan 2018 - Present
    Canada
    Importation and Sales of Kenetrek Hunting Boots. Canadian Division
  • Telus Business
    Service Manager
    Telus Business 2017 - Present
    Fort St John
    Managed and provided leadership to a team of 20 employees and contractors across multiple locations including Fort St John, Dawson Creek, Chetwynd, and Tumbler Ridge.Successfully executed a $20,000,000 Telus Optik build project in FSJ & Dawson Creek.Fostered a high-performing team of customer-focused employees committed to delivering exceptional experiences to TELUS customers.Prioritized team alignment and excellence in customer service to ensure customer satisfaction.Ensured compliance of field technicians with company processes, products, and service standards, while maintaining a safe and efficient work environment.Accountable for the reliability and maintenance of network equipment through active involvement in annual operating and capital planning processes.Cultivated a performance management culture through formal and informal coaching and assessment methods, including the Objective Performance process, tailgate meetings, and in-field observations.Led team in managing vacations, disciplinary actions, and attendance management.
  • Doig River First Nations
    Manager Of Integrated Services
    Doig River First Nations Apr 2019 - Apr 2022
    Demonstrated excellence as BC Hydro Energy Champion, driving the implementation of an energy savings plan for Doig RiverDeveloped and implemented Doig Rivers Emergency Plan, ensuring effective response and mitigation strategies.Successfully secured funding by writing comprehensive proposals for emergency training and fire protection initiatives.Led tailgates for youth and adult workforce, promoting safety awareness and compliance.Implemented new safety software for oil/gas lease contracts and Band Office staff, enhancing operational efficiency and risk management.Oversaw project management for the installation of solar panels on community homes in collaboration with Sunspear Microgrid.Spearheaded the installation and project management for a new super WiFi internet community network, ensuring high-speed connectivity for Doig River residents.Implemented a successful summer youth work program, offering valuable employment opportunities for young individuals.Conducted IT training sessions for office staff, enhancing their proficiency in Microsoft Office and Teams applications.Demonstrated expertise in video/film production, utilizing software such as Final Cut Pro and Adobe Premiere Pro to film, edit, and master videos for Doig River First Nation.
  • Telus
    Service Technician
    Telus 2007 - 2012
    Fort St John, B.C.
    Job entailed Installation and repair of Telus TV, Internet and Phone Services.Working with limited supervision and upselling customer.Top sales of all BC and Alberta Techs two months running.Provisioning, commissioning, testing, maintaining and repairing network elements and services Trouble analysis (i.e. testing, fault isolation and repair functions; logs, alarms, operational measurements). Working with appropriate areas for the implementation of hardware, software, firmware, product change upgrades and commissioning of network elements / services. Completing preventative maintenance routines to ensure network reliability Initiating and/or responding to queries, discuss trouble details and confirm resolutions directly with external / internal customers Preparing time and expense reports, and other administrative tasks as required. By documenting and administering/tracking maintenance routines for network elements, power, environment and housekeeping.
  • Canfor
    Disability Management Coordinator
    Canfor 2002 - 2008
    Fort St John
    The Disability Management Role was central to the Return to Work Program at Canfor. As coordinator I was point of contact between Injured/Ill Worker, Canfor, WCB and other parties. I was an advocate for the worker,coordinating all aspects of the Return to Work Plan - WCB, employer, physician, supervisors, union officials, physio/occupational therapists, benefits providers, ergonomic specialists and consultants

Davide Loro Skills

Sales Team Leadership Sales Management Telecommunications Troubleshooting Solution Selling Customer Satisfaction Account Management Customer Service

Davide Loro Education Details

Frequently Asked Questions about Davide Loro

What company does Davide Loro work for?

Davide Loro works for Integrated Solutions

What is Davide Loro's role at the current company?

Davide Loro's current role is Service Technician.

What is Davide Loro's email address?

Davide Loro's email address is da****@****ail.com

What schools did Davide Loro attend?

Davide Loro attended University Of Victoria.

What skills is Davide Loro known for?

Davide Loro has skills like Sales, Team Leadership, Sales Management, Telecommunications, Troubleshooting, Solution Selling, Customer Satisfaction, Account Management, Customer Service.

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