Davide Pagano Email & Phone Number

Nice, FR

Sophia Antipolis, Provence-Alpes-Côte d'Azur, France

I provide global technical support to around 2000 users, managing incidents and service requests using a ticketing system. My responsibilities include administering cloud and on-premises server environments, such as Active Directory and Azure, as well as providing support for user endpoints running Windows, Mac, and Linux, and handling endpoint management.

Ventimiglia, Liguria, Italia

• Managing and co-ordinating the E-Commerce back office and marketing operations, the variousmarketplaces, developing new products and as well the IT infrastructure in office, including: hardware,software.
• From SEO to managing the catalogue, my role consists of Analysis and ERPs management(accounting and warehouse). As well as dealing with a variety of international stakeholders andcontractors.
• Developing and integrating new technologies such as PIM/DAM and WMS.
• With my key work during the global pandemic, the company's turnover increased by 68% in two years resulting in the company winning the “Industria Felix Award 2021” by Il Sole 24 Ore as “Best company in theonline trade.

Monte Carlo, Monaco

As Global IT Manager at Majestas, I oversee IT operations across the company’s prestigious venues worldwide, including locations in Monaco, Qatar, Italy, the UK, UAE, Saudi Arabia, Kenya, and more. I manage system administration, network infrastructure, cybersecurity, data protection, project management, and IT support for all Majestas’ brands.Majestas.

Bordighera, Liguria, Italia

• Managing and co-ordinating the E-Commerce back office and marketing operations, the variousmarketplaces, developing new products and as well the IT infrastructure in office, including: hardware,software.
• From SEO to managing the catalogue, my role consists of Analysis and ERPs management(accounting and warehouse). As well as dealing with a variety of international stakeholders andcontractors.
• With my key work during the global pandemic, the company's turnover increased by 68% in two years resulting in the company winning the “Industria Felix Award 2021” by Il Sole 24 Ore as “Best company in theonline trade.
• COVID-19 Officer.

York, United Kingdom

• Soldering and manually assembling various electronic components to designated locations or PCBs following the IPC Standard, mainly on SMD.
• Reading work orders, following production drawings, processes, and verbal instructions regarding duties to be performed.
• Assembling microcircuits requiring fine hand assembly, the use of microscopes and adherence to anti-static procedures.
• Troubleshooting production problems and improving the workplace.

Ventimiglia, Italy

• Layout/Install electrical boxes.
• Electrical wiring.
• Phone and data cable.
• Security and CCTV systems.

Ventimiglia, Italy

• Troubleshooting PCs, laptops, tablets and mobile devices.
• Diagnosis of desktop, application, networking and infrastructure issues.
• Experience of supporting a wide and varied client base.
• Provided 1st/2nd line support to users.
• Walked customers through step-by-step process for troubleshooting hardware issues.
• Assisted customers with anti-virus program installations and virus removals.

Ventimiglia, Italy

• Installation and maintenance of company's IT infrastructure.
• Inspect parking meters they are paid and not expired.
• Patrol the street on foot to watch for improper parking.
• Serve tickets to be paid that are written legibly and concisely for the vehicle owners.
• Maintained company’s park meters and automated payment machines.

Qualification In Computer And Electrical Technology, Computer And Electrical Engineering

Responsive Web Design Certificate, Computer Software Engineering

Javascript Algorithms And Data Structures Certification, Computer Software Engineering