Davide Sperduto Email & Phone Number

Milano, Lombardia, Italia

• Come Customer Journey Expert, all'interno della Task Force One Web One App sono responsabile di:
• Interfacciarmi con il Business e i colleghi di altre squad per analizzare e individuare i requisiti di business per il redesign completo della Secure Area Web e App.
• Analizzare le procedure presenti per valutare gli scostamenti rispetto al desiderato
• Definire e monitorare delle attività specifiche da eseguire per ogni requisito
• Redigere la documentazione funzionale
• Condividere e monitorare i rilasci in produzione

Milano

As a Customer Journey Expert, in the PSD2/Omnichannel Squad (Tribe Digital Channels), I am in charge of:- Business Interaction with other colleagues in order to analyze and find out the IT requirements to develop Web and App channels and to guarantee PSD2 regulation compliance and development- Analyzing existing procedures in order to evaluate the gaps.

Milan Area, Italy

• Business Consultant involved in major Bank projects:
• Analysis and identification of IT requirements in order to implement new business instruments and compliance requirements
• Analysis of existing procedures in order to evaluate the gap with to-be process.
• Defining and monitoring of the specific activities in order to implement requirements
• Analysis documentation delivering
• Release planning and monitoring

Milan Area, Italy

• TEAM CONTINUOUS IMPROVEMENT @ ING Direct
• Supporting the business in defining Change and Development Requests.
• Requirements identification and formalization through analysis in coordination with involved departments
• Identification of the technical solution in collaboration with IT Department.
• Continuous information to key users on release planning.
• Follow up of the change go-live.

Milan Area, Italy

As Business Analyst:- Supporting the business in defining development and change request, referring to the whole company applications map.- Requirements identification and elicitation - Requirements formalization in specific BRD.- Design of the solution in sinergy with external software house.- Follow up of the go-liveProject Manager:- Projects.

Milan

• Management of external databases contribution: CAI, Centrale Rischi, CRIF, CTC, EXPERIAN.
• Management of Italian Authorities requests
• Management of Anagrafe Tributaria and UCAMP

Milano

Credit analysis and evaluation for Personal Loans and Credit Cards.Approval autonomy up to 20.000 Euros.

Paderno Dugnano

Direct selling of Personal Loans/Credit Cards/ Insurances

Milano

Credit analysis and evaluation for Personal Loans and Credit Cards.

Cinisello Balsamo

Inbound Operator for Agos Ducato's Customer Service.