Davide Sperduto
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Davide Sperduto Email & Phone Number

Customer Journey Expert @ING Bank NV at ING Italia
Location: Milan, Lombardy, Italy 10 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Role
Customer Journey Expert @ING Bank NV
Location
Milan, Lombardy, Italy
Company size

Who is Davide Sperduto? Overview

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Quick answer

Davide Sperduto is listed as Customer Journey Expert @ING Bank NV at ING Italia, a company with 430 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Davide Sperduto.

Davide Sperduto previously worked as Customer Journey Expert - One Web One App Program at Ing Italia and Customer Journey Expert at Ing Italia. Davide Sperduto holds Diploma Di Maturità Linguistica, Liceo Linguistico, 94/100 from Ims Erasmo Da Rotterdam.

Company email context

Email format at ING Italia

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ING Italia

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Profile bio

About Davide Sperduto

If you're here, it means that you might be interested in who I am and what I do... so I will give you an idea.I am a young Journey Expert who lives and works in Milan. I have 15 years of experience in Banking and Financials; I covered different roles in my career; this has let me improve my knowledge of nearly all areas of this sector. Out of my first job, I am the CFO for a company in the construction sector.Yes, I am naturally very curious."I have no particular talent. I am only passionately curious".- Albert Einstein

Listed skills include Microsoft Office, Assistenza Clienti, Banche Dati, Customer Management, and 31 others.

Current workplace

Davide Sperduto's current company

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ING Italia
Ing Italia
Customer Journey Expert @ING Bank NV
milan, lombardy, italy
Website
Employees
430
AeroLeads page
10 roles

Davide Sperduto work experience

A career timeline built from the work history available for this profile.

Customer Journey Expert - One Web One App Program

Current

Milano, Lombardia, Italia

  • Come Customer Journey Expert, all'interno della Task Force One Web One App sono responsabile di:
  • Interfacciarmi con il Business e i colleghi di altre squad per analizzare e individuare i requisiti di business per il redesign completo della Secure Area Web e App.
  • Analizzare le procedure presenti per valutare gli scostamenti rispetto al desiderato
  • Definire e monitorare delle attività specifiche da eseguire per ogni requisito
  • Redigere la documentazione funzionale
  • Condividere e monitorare i rilasci in produzione
Apr 2022 - Present

Customer Journey Expert

Milano

As a Customer Journey Expert, in the PSD2/Omnichannel Squad (Tribe Digital Channels), I am in charge of:- Business Interaction with other colleagues in order to analyze and find out the IT requirements to develop Web and App channels and to guarantee PSD2 regulation compliance and development- Analyzing existing procedures in order to evaluate the gaps.

May 2021 - Mar 2022

Business Consultant

Milan Area, Italy

  • Business Consultant involved in major Bank projects:
  • Analysis and identification of IT requirements in order to implement new business instruments and compliance requirements
  • Analysis of existing procedures in order to evaluate the gap with to-be process.
  • Defining and monitoring of the specific activities in order to implement requirements
  • Analysis documentation delivering
  • Release planning and monitoring
Oct 2017 - Apr 2021

Business Consultant

Milan Area, Italy

  • TEAM CONTINUOUS IMPROVEMENT @ ING Direct
  • Supporting the business in defining Change and Development Requests.
  • Requirements identification and formalization through analysis in coordination with involved departments
  • Identification of the technical solution in collaboration with IT Department.
  • Continuous information to key users on release planning.
  • Follow up of the change go-live.
Nov 2016 - Sep 2017

It Senior Business Analyst - Project Manager

Milan Area, Italy

As Business Analyst:- Supporting the business in defining development and change request, referring to the whole company applications map.- Requirements identification and elicitation - Requirements formalization in specific BRD.- Design of the solution in sinergy with external software house.- Follow up of the go-liveProject Manager:- Projects.

Jan 2014 - Oct 2016

Regulatory Reporting And External Databases - Anti-Fraud

Milan

  • Management of external databases contribution: CAI, Centrale Rischi, CRIF, CTC, EXPERIAN.
  • Management of Italian Authorities requests
  • Management of Anagrafe Tributaria and UCAMP
Jan 2012 - Dec 2013

Credit Analyst

Milano

Credit analysis and evaluation for Personal Loans and Credit Cards.Approval autonomy up to 20.000 Euros.

Apr 2009 - Jan 2012

Credit Analyst

Milano

Credit analysis and evaluation for Personal Loans and Credit Cards.

Apr 2008 - Oct 2008

Operatore Call Center Inbound

Cinisello Balsamo

Inbound Operator for Agos Ducato's Customer Service.

Mar 2007 - Apr 2008
Team & coworkers

Colleagues at ING Italia

Other employees you can reach at ing.it. View company contacts for 430 employees →

1 education record

Davide Sperduto education

  • Ims Erasmo Da Rotterdam
    Ims Erasmo Da Rotterdam
    94/100
FAQ

Frequently asked questions about Davide Sperduto

Quick answers generated from the profile data available on this page.

What company does Davide Sperduto work for?

Davide Sperduto works for ING Italia.

What is Davide Sperduto's role at ING Italia?

Davide Sperduto is listed as Customer Journey Expert @ING Bank NV at ING Italia.

Where is Davide Sperduto based?

Davide Sperduto is based in Milan, Lombardy, Italy while working with ING Italia.

What companies has Davide Sperduto worked for?

Davide Sperduto has worked for Ing Italia, Advanced Global Solution Ags S.P.A., Carrefour Banque Succursale Italiana, Agos Ducato Spa, and Call & Call Holding Spa.

Who are Davide Sperduto's colleagues at ING Italia?

Davide Sperduto's colleagues at ING Italia include Marco Finotti, Angelo Gigliotti Cuzzocrea, Salvatore Rea, Vincenzo De Rosa, and Eleonora Mantiero.

How can I contact Davide Sperduto?

You can use AeroLeads to view verified contact signals for Davide Sperduto at ING Italia, including work email, phone, and LinkedIn data when available.

What schools did Davide Sperduto attend?

Davide Sperduto holds Diploma Di Maturità Linguistica, Liceo Linguistico, 94/100 from Ims Erasmo Da Rotterdam.

What skills is Davide Sperduto known for?

Davide Sperduto is listed with skills including Microsoft Office, Assistenza Clienti, Banche Dati, Customer Management, Customer Service, Microsoft Excel, Internet, and Social Networking.

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