● I have been working in the “Learning and Development” field for 10 years, and I fulfilled roles with growing responsibilities: Business Coach (for which I gained the ACC© ICF certification), Trainer, Instructional Designer, Sales Training Manager, Head of Sales Training. Having been responsible of reaching operational and commercial goals, as a single professional as well as leading a team, allows me to have a full understanding of how training must support business outcomes achievement.● I worked more than 14 years in the Commercial field, passing from Inside Sale to Key Account Management and managerial roles. As a Business Development Manager, I implemented lead generation strategies using both inbound technics of digital and content marketing as well as outbound direct marketing activities. As a Sales Manager, I developed and managed sales processes and teams. I worked in B2B and B2C market, and for seven years in Retail sector. I’m experienced of products selling that especially of consulting sales of services. The experience developed let me be particularly reliable and effective facilitating the development of skills, hard and soft, for customer relationship, commercial processes, and sales team management.● I have 6 years of experience as a Project Manager and I master both predictive-waterfall (PMI) and adaptive (Agile-Scrum, for which I own the Scrum Master© certification from Scrum Alliance) project management techniques.● I have a VAT account but accordingly to the assignment, I indifferently work as a freelance or as an employee.