As an Account Manager, I specialize in fostering and maintaining strong client relationships, ensuring customer satisfaction, and driving business growth.My expertise lies in understanding client needs, providing tailored solutions, and ensuring the delivery of exceptional service.I am adept at negotiating contracts, addressing client concerns, and collaborating with cross-functional teams to meet objectives.My proactive approach and commitment to continuous improvement have consistently resulted in increased customer loyalty and successful project outcomes.

- Off-market deals with international investors- Luxury property listings worldwide- Real estate marketing strategy

- Showrooms and plants re-organization due to the merging between FCA and PSA- New communication and marketing plan for the 2 flashship stores of the group- Consolidating and increasing the number of clients (private & corporate)

- Trade shows planning and organization: New York, Paris, Milan, Munich, Hong Kong, Guangzhou, Tokyo.- Key accounts management and clients acquisition activities: PO, inquiries, meetings, business trips, fairs.- Sales representative network management: official strategy communications, sales tools updating.- New collections designing and product development: choice of patterns, materials and colors.Personal contribution in building and developing the identity of the two sub-brands Oxilla and Athison: Corporate mission and vision statements, market analysis and benchmark, go-to-market strategy definition, target engagement activities, brand image management, website contents creation, product development.

Customer relationship management of both the exhisting and the new acquired business partners in order to extend the duration of their contracts. Benchmark and analysis of the business format to identify weaknesses and flaws and consequentaly improve the offer. Quality standars and satisfaction levels control for both business partners and customers.

Public relations activities on Italy, France, Germany and USA for the project PiccoliniTV by Barilla: my task was to keep and develop the relations between the Adverting Agency and the project managers of the countries involved in order to guarantee a continuous update of contents for the users. www.piccolini.com