VP of IT Enterprise Applications and Technology Subsidiaries includes UWL Forwarding, Container Port Group, Warehouse Distribution Services, World ShippingDelivered increase operational efficiency in Cargowise TMS to assist operations in consistent workflows, and enablement of customer services improvements. Steam line domestic and international forwarding capabilities.Implement Full Asia Service for growth expansion for Asia market, inclusive of agent service enablement.Increase EDI customer implementation across all subsidiaries to enable customer onboarding and expand capabilities with the larger market customer retention.Implemented Hyper Science Intelligent Document Processing leveraging AI and Machine learning for enterprise service such as core TMS (Freight forwarding, Custom Brokerage and Transportation operations). Enabled document process at a 90+% no touch at initial launch.Enable organization for best practices for demand management, project management, oversight and portfolio management of strategic initiatives.

Kuehne + Nagel, New Jersey & Naugatuck, CT Dec 2017 to June 2023 Sr. IT Director -Technology leader for Quick Group of Companies, Logistics Drayage and North America products -Fully Integrated Quick Companies into Kuehne + Nagel application and infrastructure services.-IT Leader for QuickStat, Sterling and Time Critical TMS, Customer Portal, EDI platform, etc. -Implement best practices for demand management, project management, oversight and portfolio management of strategic initiatives. -Successfully implemented TMS Blume Global for North America Sea Logistic Drayage and ground transportation .-Technology lead for North and South America Infrastructure/ Service Desk (including Last Mile enablement) Created enterprise IT service team to dramatically improve service Desk operations reliability. -Enabled operational standards and automation of end compute technology upgrades. -Implemented a new platform for service desk platform enabling self-service and service transparency. -Sr Change Leader consolidating operations process and merging desk support for North and South America. -Improved service level agreement and reduced time to service by 60%. -Provided process and operations to navigate supply chain Hardware changes during Covid. Director Software support and Tech support. -Leadership oversight for multiple product application operations across sea, air and road products -Technology Leader and Program manager for M&A IT integration support for road logistics and perishable companies. -Technology leader for North America transition for Tradeshift, core financial integration, and multi country consideration for new financial system global initiatives. Driver of standards. -Leader of North America’s service bus integration platform.

Accountable for all operational support and project management needs including resolution of compliance and regulatory issues during the exit of Pet Insurance. Delivered consistent systems analysis, business architecture and presented material to support synergy efforts between Aetna Workers Comp, Network Access Business and Coventry integration.

Responsible for improving project prioritization, initiation and submission process for Network Access Business (NAB), Cofinity Health Services, Aetna Workers Comp. (AWCA) and Aetna Signature Administrators (ASA). Lead and managed all aspects of the technical operations including planning, application development, coordination, employee management and implementation of strategic actions that met business plans and objectives.

Sr. Project Manager, Aetna Information Systems Project Portfolio Management (2007 – 2008)Built relationships and collaborated with AWCA and ASA operation managers giving AIS and Portfolio Management an understanding of current and future business needs. Managed and reported on the status of business plans and AIS funding for multiple lines of business.

Managed service functions of the company’s information technology. Responsibilities included upgrading the term life administrative application from VB6 to VB.NET.

Managed, developed and supported the implementation of systems enhancements, re-branding and upgrades for Defined Contribution and Defined Benefit statements systems

Managed, developed and supported the infrastructure, architecture and technology for CR&IS. Project and application management duties included evaluation and implementation of vendor software.

Responsibilities included presenting insurance, financial and manufacturing businesses clients with analysis and recommended upgrades to current workflows and applications.

Provided application support and maintenance of paper disbursements, account reconcilement, self-funding services, lock box, funds initiation, government bonds and government allotments. Prepare Disaster Recovery Plans and implemented, fraud detection process for customer check drafts.