Davide Blegi Email & Phone Number

Trieste, It

Trieste, Italia

Venezia, Italia

Trieste, Italia

- “Micros-Simphony” management and supervision- Assist F&B Manager with scheduling and related staffing issues as directed- Arrangement and supervision of all F&B events (banqueting)- Respond to guest/member complaints and suggestions- Maintain sanitary conditions in all dining, kitchen and bar areas in accordance with state and local regulations- Monitor staff attendance and work ethics- Other duties as assigned

Gardone Riviera (Bs)

- Dealing with bookings by phone, e-mail, letter, fax or face-to-face- Completing procedures when guests arrive and leave- Choosing rooms and handling out keys- Preparing bills and taking payments- Taking and passing on messages to guests- Dealing with special requests from guests- Dealing with complaints or problems

Genova, Italia

- Key Accountabilities - Familiarizing with the ship and its services, Company Policies, Product Plan, procedures and manuals, using all available resources in a fast and efficient way. - Handling all requests and complaints in a professional and diplomatic way, focusing in Guests’ needs and problem solving- Assisting with embarkation and disembarkation formalities (collection, photocopying, distribution of personal ID –Passports- and Landing Cards, Boarding Forms, Overbooking, Luggage tags, BOV, transfers, CF, Port Agents)- Assisting in cabin change control and registration, booking procedures, downgrading/upgrading procedures, extra cabins, printing of Costa Cards and Cabin cards.

Genova, Italia

- Key Accountabilities - Familiarizing with the ship and its services, Company Policies, Product Plan, procedures and manuals, using all available resources in a fast and efficient way. - Handling all requests and complaints in a professional and diplomatic way, focusing in Guests’ needs and problem solving- Assisting with embarkation and disembarkation formalities (collection, photocopying, distribution of personal ID –Passports- and Landing Cards, Boarding Forms, Overbooking, Luggage tags, BOV, transfers, CF, Port Agents)- Assisting in cabin change control and registration, booking procedures, downgrading/upgrading procedures, extra cabins, printing of Costa Cards and Cabin cards.

Genova, Italia

- Key Accountabilities - Familiarizing with the ship and its services, Company Policies, Product Plan, procedures and manuals, using all available resources in a fast and efficient way. - Handling all requests and complaints in a professional and diplomatic way, focusing in Guests’ needs and problem solving- Assisting with embarkation and disembarkation formalities (collection, photocopying, distribution of personal ID –Passports- and Landing Cards, Boarding Forms, Overbooking, Luggage tags, BOV, transfers, CF, Port Agents)- Assisting in cabin change control and registration, booking procedures, downgrading/upgrading procedures, extra cabins, printing of Costa Cards and Cabin cards.

Genova, Italia

- Key Accountabilities - Familiarizing with the ship and its services, Company Policies, Product Plan, procedures and manuals, using all available resources in a fast and efficient way. - Handling all requests and complaints in a professional and diplomatic way, focusing in Guests’ needs and problem solving- Assisting with embarkation and disembarkation formalities (collection, photocopying, distribution of personal ID –Passports- and Landing Cards, Boarding Forms, Overbooking, Luggage tags, BOV, transfers, CF, Port Agents)- Assisting in cabin change control and registration, booking procedures, downgrading/upgrading procedures, extra cabins, printing of Costa Cards and Cabin cards.

Madonna Di Campiglio

- Dealing with bookings by phone, e-mail, letter, fax or face-to-face- Completing procedures when guests arrive and leave- Choosing rooms and handling out keys- Preparing bills and taking payments- Taking and passing on messages to guests- Dealing with special requests from guests- Dealing with complaints or problems

Genova, Italia

- Key Accountabilities - Familiarizing with the ship and its services, Company Policies, Product Plan, procedures and manuals, using all available resources in a fast and efficient way. - Handling all requests and complaints in a professional and diplomatic way, focusing in Guests’ needs and problem solving- Assisting with embarkation and disembarkation formalities (collection, photocopying, distribution of personal ID –Passports- and Landing Cards, Boarding Forms, Overbooking, Luggage tags, BOV, transfers, CF, Port Agents)- Assisting in cabin change control and registration, booking procedures, downgrading/upgrading procedures, extra cabins, printing of Costa Cards and Cabin cards.

Madonna Di Campiglio

- Dealing with bookings by phone, e-mail, letter, fax or face-to-face- Completing procedures when guests arrive and leave- Choosing rooms and handling out keys- Preparing bills and taking payments- Taking and passing on messages to guests- Dealing with special requests from guests- Dealing with complaints or problems

Lugano

- Dealing with bookings by phone, e-mail, letter, fax or face-to-face concerning all Lugano area- Guest service- sale of folder and leaflets

Madonna Di Campiglio

- Dealing with bookings by phone, e-mail, letter, fax or face-to-face- Completing procedures when guests arrive and leave- Choosing rooms and handling out keys- Preparing bills and taking payments- Taking and passing on messages to guests- Dealing with special requests from guests- Dealing with complaints or problems

Education record

Perito Tecnico Turistico, Istituto Tecnico Turistico