"The measure of who we are is what we do with what we have." – Vince LombardiWith over two decades of experience in technical service management and business development across the EMEA region, I have honed my skills in driving operational excellence and strategic growth in the healthcare and medical device industry. My career has been dedicated to transforming service departments into highly efficient, ISO-certified units that meet and exceed corporate standards and customer expectations. I believe in the power of continuous improvement, which has allowed me to successfully implement Lean methodologies and SOPs that streamline processes, improve KPIs, and ultimately increase profitability.I’ve taken on challenging roles throughout my career that demanded innovative solutions and strategic foresight. From managing large, cross-geography teams to leading service operations for significant organizations like Cepheid (Danaher Group) and Mallinckrodt Pharmaceuticals, I have consistently delivered results that align with the company’s vision while pushing the boundaries of what’s possible. My expertise lies in managing existing operations and building them from the ground up, ensuring they are scalable, efficient, and aligned with international standards.Areas of Expertise:● Operational Excellence● Strategic Growth● ISO Certification● Lean Methodology● Service Management● Cross-Functional Leadership● Process Improvement● Business Development● KPI Optimization● Team Leadership