I'm responsible for the growth and development of Nezedi, oriented to create opportunities that can lead companies towards a more sustainable and environmentally friendly future.My duties include: - Market analysis and identification of growth opportunities. - Acquisition of new customers and development of strategies based on market needs.- Planning the company’s strategic objectives and developing ways to achieve them.- Management of the CRM (Hubspot) to optimize customer interactions and maximize operational efficiency. - Performance metrics analysis to assess and improve the effectiveness of strategies adopted.- Effective Email Marketing and Copywriting to ensure clear and engaging communication with customers and maximize the impact of initiatives.

In my experience as a Visual Merchandiser at Gucci, I had the opportunity to maximize the visual appeal of boutiques in the South Europe area, positively influencing the customer’s shopping experience. Reporting directly to the VM Coordinator, I worked actively with the Store Managers to ensure adherence to Visual Merchandising strategies.My key tasks included: - Space planning by guiding the layout design of the sales area, carefully considering traffic flows and the overall customer experience.- Attractive and strategic product arrangement to maximize sales.- Creation of Showcases that reflected the brand and current season, capturing the attention of customers in a detail-oriented and original way.- Management of the store’s VM standards in line with the brand strategy including regular product replacement and creative changes to displays. - Sales analysis by monitoring performance in relation to visual design, making targeted improvements to optimize results. - Collaboration and training of sales staff by implementing the strategies of Visual Merchandising. - Creation of detailed VM reports. Photography and Photoshop skills essential in creating creative and impactful Boutique sets.

In the role of HR Consultant Enterprise, I had the opportunity to optimize the performance of Human Resources for large companies in Italy, offering strategic advice to improve HR processes and develop customized solutions. I developed leadership and management skills, actively collaborating to achieve sales goals and customer acquisition.Specialized in generating sales opportunities through prospecting and lead generation activities, both Outbound and Inbound, I implemented effective marketing and communication strategies.I acquired expertise in the field of Marketing, participating actively in the planning and execution of campaigns aimed at promoting Factorial’s products and services.I gained strong knowledge of Hubspot CRM to efficiently manage customer information, track interactions and plan follow-up activities.Factorial has been a Unicorn company since October 2022, confirming its growth and success in the HR and personnel management sector.

During this period of time, I managed the entire sales cycle from new customer acquisition to onboarding and relationship management. In addition, I continued to carry out the responsibilities of HR Consultant, providing expert advice on Factorial’s HR solutions.

At the beginning of my experience, I provided HR consulting to clients and potential clients, guiding them in choosing the solutions that best suit their needs. In addition, I supported the lead generation activity and the development of sales opportunities as SDR. I specialized in optimizing HR performance and providing strategic advice to improve organizational efficiency and well-being.

I worked as Visual Merchandiser Ambassador at Bottega Veneta’s boutiques in Paseo de Gracia Barcelona, El Corte Ingles Diagonal, Madrid Serrano.Responsible for creating and maintaining attractive displays in close collaboration with the area Visual Merchandiser, I helped communicate the brand image through the strategic arrangement of products and the organization of the exhibition space.I represented the Bottega Veneta brand, ensuring consistent implementation of visual merchandising standards and preserving the distinctive aesthetics of the brand.In addition to visual merchandising activities, I provided high quality customer service, creating personalized shopping experiences and ensuring the satisfaction of local and international customers. I conducted key sales and performance (KPI) analysis, competitor studies, product reports and potential opportunities to identify strategies for optimizing sales and improving the customer experience.

As a Senior Sales Associate, I was in charge of delivering high quality customer service, creating personalized shopping experiences and meeting customer needs.I used my sales skills to guide customers in choosing products and achieving the store’s goals. In the role of Visual in-store, I helped to create and maintain a visually appealing environment within the store. I worked in collaboration with the area Visual Merchandiser to ensure an attractive presentation of products, using the right displays and strategic organization of the visual elements.

I worked as a Senior Sales Associate, providing high quality customer service and creating relationships with local and international customers. My main responsabilies included: - Sales and customer service: through effective sales skills, I provided high-level customer service, meeting the needs and expectations of customers with professionalism and courtesy. - Visual Merchandising: I contributed to the creation of attractive displays and strategic organization of products, improving the visual impact and stimulating sales. - Performance KPIs: I achieved the sales targets and the performance metrics, ensuring results in reaching the targets. - Stock and product management: I managed the watch and jewelry assortment of the assigned brands, ensuring proper stock management. - Back Office: I performed administrative and operational support activities, including transaction management, reporting and handling of customer requests. Passionate about watchmaking, I achieved great results and customer satisfaction through communicative and relational skills.

I worked as a Sales Associate, providing high quality sales and customer service. My key tasks included: - Effective sales skills and top-notch customer service, building strong and lasting relationships with a wide range of customers, both locally and internationally. - Visual Merchandising: I collaborated with prestigious brands such as Rolex, Cartier, Omega, Jaeger-LeCoultre and Panerai, contributing to the creation of eye-catching displays and strategic product organization to maximize visual impact and sales. - Performance KPI: I consistently reached and exceeded sales and performance targets measured by key indicators. - Management of the warehouse and products: I managed the assigned marks, ensuring an accurate inventory and adequate availability of the products. - Administration and accounting: I was in charge of accounting activities to support day-to-day operations, including financial transaction management and reporting. - Back Office: I managed the product repair process, coordinating customer requests and ensuring effective communication between the repair department and customers. I acquired specialized skills in making repairs, such as changing the straps and links of the bracelets for prestigious brands such as Rolex, Omega, Audemars Piguet, and others. Passionate about watchmaking, I always aimed to provide an exceptional service to the customers, maintaining a positive attitude and a flawless presentation.