David Dube Email & Phone Number

US

US

• Established IT roadmap and governance structure to transform the Outsourcing service line by standardizing the cloud-based ERP/GL platforms
• Led development activities across all projects, resolving issues and identifying service gaps; mentored staff on technical and soft skills via one-on-one meetings followed by recommendations and follow-up on tactics &.
• Drove business process improvement exercises to help identify and standardize best practices for accounting activities provided to clients; led to the standardization of inputs, automation, and improved compliance
• Consolidated and migrated multiple client facing data centers to a shared cloud and premise solution allowing for a reduction in headcount and capital cost savings in associated software and hardware
• Established key relationships with SaaS and priority vendors to help automate revenue accounting activities
• Developed technology onboarding program for the Shared Services Center; developed process for rapid technology onboarding, staff and client training programs, and support and management programs

Boston, MA, US

• A joint venture health plan between Blue Cross Arizona and Banner Health, serving Arizona’s Medicare population.
• Determined strategic design and built enterprise IT function for the new organization to ensure alignment with organizational business needs; transitioned health plan operations and critical IT services from the parent.
• Right-sized IT vendor contracts working with the legal team and business leaders as subject matter expert (SME)
• Developed recruitment plan to support the implementation of enterprise projects and operations; identified functions suitable for outsourcing with attention to budget and project delivery schedule
• Managed critical operational issues such as enrollment, quality, security, and operations by ensuring proper resources were engaged and active; provided after-action analysis and reporting to key stakeholders
• Directed implementation of new clinical care management application; ensured protocols and best practices in care management were followed; reduced care management costs and improved overall quality

Medford, MA, US

• A leading health plan serving over one million members in commercial and government plans. Oversaw $10M annual budget and 60 employees focusing on enterprise application management, testing, development, quality.
• Managed IT project portfolio ensuring proper scoping and prioritization while executing product management, schedules, budgets, deliverables, and resolving issues
• Recruited staff members for both management and individual contributor roles; designed staff development plan that included technical and soft skill education to promote career-building and meet the needs of the.
• Monitored business risk as Co-Chair of organizational disaster recovery and business continuity program
• Headed technical implementation of cloud services for claims pricing (iHeatlh/Cotiviti), population health management (Medventive) and human resource management, Ultimate Software’s Ultipro
• Led system preparedness efforts for new business initiatives such as the Massachusetts Dual Eligible Demonstration, OneCare; connected multiple systems and member health records

Bad Homburg, Frankfurt, DE

• The global leader in dialysis care serving patients at a network of 3,250 dialysis clinics with $16B revenue. Led teams for the development and management of networks, information security, enterprise operations.
• Conducted the evaluation, due diligence, and architecture design for new infrastructure technology and services
• Managed vendor relationships and negotiated multimillion-dollar technology contracts, including procurement exercise for hardware refresh with Cisco, HP/Aruba Wireless networking equipment, and datacenter and support.
• Mentored and developed staff in networking, security, and datacenter operations; ensured staff pursued certification and training around key technical concepts and technologies to support current and future technologies
• Designed and implemented Broadband/MPLS VPN network, which increased business productivity while saving +$10M annually on communication expenses
• Designed and implemented wireless networking for +1,700 outpatient dialysis clinic and office across North America

Strongsville, OH, US

• Delivered turnkey network and security solutions for multiple corporations that ranged in size from enterprise class to small business.
• Designed, implemented and maintained network equipment.

Masters Business Administration

Bs, Business Information Systems