Leading a team of Service Designers to help enhance effectiveness and efficiency through the application Design Thinking and Service Design along with visual communication, business analysis, logic models, level 2 process mapping and other techniques.

"Design Thinking" course instructional designer and facilitator

ActivitiesLeadership Coaching, 2022 to presentArticles written for Medium and Apolitical“Learning Paradigms with David Elliott and Guest” podcast producer and host, 2019Speaking and facilitation engagements:“Premature Project Management”, Project 180, May 2024“Understanding the Problem”, CSPS, November 2023“Social Learning”, Institute for Performance and Learning, September 2022“Design Thinking” Food and Agriculture Organization of the United Nations, March 2021“Coming up with ideas”, Candid Coffee Podcast by UpstartED, September 2020“Future of Learning”, Here’s My Take Podcast, Etienne Laliberte, August 2020“Design Thinking”, IDIODC Podcast, October 2019“Prioritization”, Engaging Associations Forum, July 2019Facilitation, Surge Virtual Conference, 2018 (twice) and 2019“Design Thinking”, Canadian Society of Association Executives, National Conference, October 2018Facilitation, Civil Society Input to the G7 Summit, Community Knowledge Exchange (CKX) and Canadian Council for International Cooperation (CCIC), May 2018“Design Thinking”, DisruptHR Ottawa, September 2017Facilitation, Belong 2017 Conference, Community Foundations Canada, May 2017

Support Reconciliation learning with research, strategic and operational planning, experimentation, audit and evaluation, guidance in instructional design and facilitation.Additional RolesAssociate Faculty Facilitator, Gender Based Analysis Plus, 2022Associate Faculty Facilitator, Coaching for Effective Leadership, 2021 to 2023Member, Diversity, Equity and Inclusion Forum, 2020 to 2022Coach, Digital Academy, Accelerator Program, January to March, 2022Coaching Circle Facilitator, National Managers Community, 2020 to 2021Catalyst (facilitator) for Stanford "Innovation at Work", Ideation and Prototyping workshops 2019-2020

Co-lead on the first implementation of Learning Experience Design (LXD), the application of Design Thinking in the development of a learning product. Specifically applied to the Authority Delegation Training, Finance Module renamed "Responsible Use of Public Funds".2019 Award of Excellence in Innovation

Working with: Learning and Development Team, OCIOSupported the development of the Digital Skills Strategy