David Efrim Email & Phone Number

Slatina, Olt, Romania

As an Application Governance (AMS) , I leverage my skills in data analysis and reporting to ensure efficient ticket management across multiple departments including Controlling, Accounting, APO, Logistics, and more.Key Responsibilities: -Weekly Ticket Management: Create and update a comprehensive file of open tickets across all categories, utilizing ServiceNow for data extraction and Excel for data manipulation. -Data Analysis and Reporting: Analyze ticket volumes per department, country, and assignment group. Compare weekly data to identify trends and areas needing attention. -Visual Data Representation: Develop detailed reports and charts to visually represent ticket statuses and trends for effective communication and decision-making. -Cross-Departmental Communication: Conduct daily calls with various departments to discuss unresolved tickets, request status updates, and set due dates. -Performance Tracking: Monitor and analyze developer performance based on resolved tickets, creating detailed comparison reports and visual representations. -Stakeholder Communication: Deliver insights and updates to my manager, providing a clear overview of ticket status and departmental performance.

-Learning about sensors, Emulation and Testing -Learning about Ecus in Automotive-Working with Desing Patterns-At the end of the academy I've programmed an actuator to move its position according to the command given from the remote control, having 3 states, lock, doublelock and unlock

Craiova, Dolj, România

-Learning about automotive basics.-Understanding what are communication protocols.-Solving problems with bit operations.-Working with microcontrollers, multimeter and oscilloscope.-At the end of the Academy, I've programmed a microcontroller to light a LED at 70% duty cycle and turn off afer the number of seconds declared from the potentiometer.

Craiova, Dolj, România

-Carefully observed all aspects of the game to identify small glitches affecting gaming functionality.-Provide constant support and interact with the development team to identify, reproduce, report, and implement bugs requirements.-Drafting reports using company specific templates.-Reading QA documentation to remain up to date.-Reading manager’s information to execute according to specs.-Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.-Bug reporting using Jira dashboard and Bloomberg reporter.-Mentoring new coleagues.

Master'S Degree, Software Engineer

Licență, Calculatoare Romana