As a part of NetSuite's Channel Sales organization, my role is to further quantify partner productivity and effectiveness, so we can continue to evolve our strategy and toolset for increasing Partner success. I am working with our enablement and sales leadership teams to create and implement new initiatives that help us drive growth in Partner new logo license ales, upsell, and uplift on renewals.  I am developing new analytics tools and deploying for field sales use globally, using commercial BI tools as well as NetSuite's native capbilities.

Supporting a portfolio of customers to ensure they are successfully leveraging the NetSuite software to efficiently run their business. Working with some of NetSuite's largest and highest profile customers in the Software and Services vertical. Managing delivery of consulting services.• Conducting onsite assessments with Executives and key business users* Program Management of simultaneous initiatives for each customer * Leading projects implementing complex new customizations to meet business objectives• Guiding implementations and driving upgrade/ release planning• Conducting analyses and making recommendations to optimize Scalability & Performance

* Responsible for Back Office applications (aka Business Systems) including NetSuite ERP* Leading major software dev initiative to rebuild integration from OMS to NetSuite (php, Mule)* Conducting system conversions for newly acquired business onto NetSuite* Maintaining and building new Data integrations between enterprise systems* Data Architecture & Performance* Agile/Scrum Leadership* Project Management

* Well-established NetSuite SME helping to build Deloitte's practice.* Business development including project scoping.* Solution architecture & Functional leadership.* Project Management for very large NetSuite implementations.

Joined as internal lead for ERP implementation; one of the largest NetSuite customers to date. Major contributor to success of the implementation via work in process development, system configuration, and management of custom development projects. Architected custom purchase approvals routing system and set up much of P2P (Procure to Pay). Major contributor to data conversion from SAP R3 and load to NetSuite, including G/L Account opening balances. Led support post go-live; helped hire and train new staff to round out the team. Set up the Income Statement and other financial reports.Worked with senior leadership to identify and prioritize key enhancements post go-live. Led techno-functional team in resolving over 30 major, high-priority enhancement requests from the business, with a strong emphasis in R2R (Record to Report) and P2P processes. Helped drive strategy for CPM (Corporate Performance Management) tool selection.

Implementation and configuration of NetSuite ERP/CRM for small-to-medium sized businesses. Capture business requirements, design and re-design business processes, then configure or re-configure NetSuite for maximum effectiveness. Create efficient, effective and robust processes with lowest possible use of resources. Focused on inventory management, fulfillment, CRM, and marketing automation.* At FrontRange Solutions: Key participant in large CRM / SFA implementation, managed development of custom functionality, drove UAT for SFA implementation, drove regression testing for R2011.1* At Skyline Solar, analyzed and assessed business requirements for enterprise MIS, and implemented process improvements in NetSuite ERP inventory and marketing.* At ZillionTV, reworked the entire system for inventory management and procurement, drastically reducing labor requirement, complexity, and error rate. Set up a new business process for bulk import and release of beta customer invitation issuance and data capture. Put in place an ongoing email marketing campaign. Set up dashboards, custom searches, and more.

FrontRange is a full-service software vendor in IT Service Management for SMB, with a rapidly growing 'pure' SaaS business, plus an installed base of 15,000 customers worldwide.* part of a team managing a very large NetSuite instance (Software Edition, OneWorld) * Implementing Marketo marketing automation with tight integration to NetSuite via Boomi* Professional Services Automation with NetSuite advanced projects* re-engineering business processes for max effectiveness & efficiency* building dashboard & reporting (Business Intelligence) solutions both within NetSuite and also on external data warehouse / cube.

Small company so I wore a lot of hats, happily! Responsible for inbound and outbound product marketing, including product planning, marketing communications, web site development, marketing campaigns, and some business development. Also responsible for product management including supplier relations, forecasting, design development, engineering product development and NPD project management, plus typical PM functions. With major input from the company's owner, I have developed and launched products contributing around 80% of current revenue.Lead user and Admin for NetSuite web-based ERP. Made intensive investment into business process design/re-design and the software's configuration, with outstanding results. Served as the technical liaison for outsourcing of warehousing and fulfillment operations, and EDI (data integration with customers and suppliers).

Investigated trends in airline customer qualitative market research data, then recommended new features and design requirements for developmental airplane (787 "Dreamliner").Co-led team creating new business processes to ensure customer feedback is fully incorporated into product development efforts.

Network Storage SoftwareDeveloped a formal qualitative market research (customer visit) program, leading to improved understanding of customer needs.Wrote, implemented, analyzed, and presented results of market research surveys of customers and channel partners.Led team developing new business processes for gathering Voice of Customer information and incorporating it into product development and marketing. Benchmarked Customer Requirements processes at other high tech companies.

Focused on supply chain and manufacturing (operations management) - business process design and redesign.Initiated new research programs, identified internal customers, and won funding support.Interpreted requests for recommendations, then designed system models to answer underlying customer needs. Developed and validated models of these systems, experimented on the models, and crafted recommendations using knowledge of programming (basic software development and scripting), graphic design, statistics, and engineering. Delivered savings of $200K per year on one project.

Significant contributor on an assembly process mapping project of unprecedented scale. We mapped the entire airplane final assembly process using a constraint-based approach. We used the resulting model (1000+ "jobs" all constrained by precedence and resource profile) to study and make recommendations for flow time reduction and improved labor allocation.Led major process improvement projects on the manufacturing shop floor. Results were reductions in labor requirements, measurable flow time reductions, improved product quality, and reduced inventory holding costs. Group liaison for massive DCAC/MRM enterprise software implementation project.

Deputy Director, Navy Family Service Center (a Human Services Agency), Naval Station Everett, WA (1995 – 1997)Awarded Navy Achievement Medal for outstanding professional achievement and leadership.Managed a team of 24 professionals providing counseling and other services to 24,000+ people.Created and implemented agency’s first marketing plan, including marketing communications materials.Electrical Division Officer, USS ARKANSAS (1993–1995)Oversaw operation and maintenance of ship’s electrical power generation and distribution gear, providing reliable electrical power aboard this Navy cruiser. Supervised operation of nuclear power plants.Led and managed team of 25 electricians.