David Eguia Email & Phone Number

Sedro-Woolley, Wa, Us

Bellingham, Washington, United States

Bellingham, Washington

Bellingham, Washington

• This internship position is responsible for supporting DIS-Corp DevOps and R&D Teams. • Maintaining the staging-process/build-environment and its components for both Quantum and Ultimate product systems. This includes assisting in generating the updates for these systems as well. • Documentation and clarification of existing documentation of not only the staging processes that DevOps is responsible for, but also many other systems that we use but which have little to no documentation or documentation that is out of date. One example is the current network topography and security basics for systems within DIS. • Vulnerability detection and solution proposals for network “unknowns”. • Establishing a monitoring system and maintenance process for our infrastructure systems – to include assisting in disaster recovery practice scenarios.

Bellingham, Washington

Completed AA-S in Computer Support Services with certification in Computer networking, security, Windows, and Office.

Bellingham, Washington

Desktop support intern

Bellingham, Washington

Supporting student needs to succeed

Redmond, Wa

• This contract position is responsible for Laptop system support of Field Service and Sales machines for 200+ users• Provide hardware and software support in the form of New User setup and training; Mobile device support for iPad/iPhone/Android/MS Surface tablets and phones• Purchasing of new and replacement hardware; Inventory Management of user hardware • Provide Beta testing support of software designed in-house and hardware compatibility issues with Field Service laptops• Provide information collection and troubleshooting of root cause of software and hardware issues• Provide and design hardware images, data backup and restore procedures, and user education/training.• Install, configure, and troubleshoot various software and hardware locally and remotely.• Perform system administration services including file and print servers, LAN/WAN, active directory, and exchange accounts• Receive and resolve user tickets, interfacing with users, identifying and resolving problems, escalating unresolved trouble tickets as appropriate, and track calls using Remedy.

Greater Seattle Area

• This contract position is responsible for the Desktop/Laptop system refreshes for 200+ users and VIPs• Migration from Novell to Active Directory utilizing PowerShell scripts and automation• Provide hardware and software support in the form of system imaging, data backup and restore, and user education/training.• Proactively designed and implemented new refresh process documentation allowing other IT analysts to more easily grasp the refresh process.• Install, configure, and troubleshoot various software and hardware locally and remotely.• Perform system administration services file and print servers, LAN/WAN, active directory, and exchange accounts. • Receive and resolve user tickets, interfacing with users, identifying and resolving problems, escalating unresolved trouble tickets as appropriate, and track calls using Remedy.

Bellevue, Wa

• This contract position is responsible for the Desktop/Laptop system refreshes for 500+ users and VIPs• Provide hardware and software support in the form of system imaging, data backup and restore, and user education/training.• Proactively designed and implemented new refresh process documentation allowing other IT analysts to more easily grasp the refresh process.• Provide peer mentoring and training assistance to new IT analysts.• Install, configure, and troubleshoot various software and hardware locally and remotely.• Perform system administration services file and print servers, Blackberry/iPhone/iPad users, LAN/WAN, active directory, and exchange accounts.• Receive and resolve user tickets, interfacing with users, identifying and resolving problems, escalating unresolved trouble tickets as appropriate, and track calls using Remedy.

Boise, Idaho Area

Provide help desk support to Navy and Marine Corps personnel and contractors in the form of User Accont management; Windows, Office, Adobe, and Navy legacy software support; Blackberry and printer support; VPN and Vitural access.- Updated countless procedure documentations and Knowledge Base articles concerning Daily Operations and Advanced issues.Received 5+ Above and Beyond kudos from Users extremely satisfied with my assistance.

Lynden, Washington

- Provide IT support services to staff and patrons in the form of maintaining user workstations and gaming hardware and software; perform system updates & upgrades; handle LAN and WAN network issues and outages. Providing server support in the form of account access, network access, security, & area-wide backups and recovery.- Case management of IT tickets & purchase orders.- Development of Microsoft SharePoint & InfoPath forms and reference guides and company IT policy & procedures.

Juneau, Alaska

Led 10+ University of Alaska CCNA students in building a website in which we could connect students together and exchange ideas concerning our Cisco CCNA class coursework & work-related networking troubleshooting.

King Cove, Alaska

Review of Private and Commercial Building Applications and City Ordnance modifications prior to City Council. Development of new code's and policy's for city use.

King Cove, Alaska

Responsibilities: Provide IT services to staff, in the form of maintaining users pc software and hardware, perform system updates and upgrades, and handle LAN and WAN network issues. Provide Server support in the form of user permissions and access control lists (ACL), Active Directory, Exchange, security, server maintenance and upgrades, and area-wide backups and recovery Provide remote IT coverage to the village clinics of Cold Bay, False Pass, Nelson Lagoon, Sand Point, Adak, Akutan, and St. George via site visits and remote terminal services management Case management of IT trouble tickets and purchase orders from local and remote sites covered Development of new projects and company IT policy and procedures Integrate telecommunications, computer systems, and video conferencing services for 99% up time performance Installation and Troubleshooting of AFHCAN Telemedicine carts and software (http://www.afhcan.org) Installation and Troubleshooting of PICKPOINT Telepharmicy RDC remote dispensers and software (http://pickpoint.com/rds.html)

Advanced in positions as ~ Indian Child Welfare Worker~ Tribal Court Coordinator~ Youth Court Coordinator/Grant Writer & Administrator~ Transit Coordinator~ Information Technology Support+ Provided intermediate IT services to staff, maintain software and hardware; perform system updates, upgrades, and handle local area network issues.+ Case management of Indian children custody and adoptions, liaison to State Juvenile Justice Department in Anchorage, Tribal Court Coordinator for the Agdaagux Tribe of King Cove, Youth Court Coordinator/Grant Administrator of King Cove Youth Court, and Transit Coordinator of King Cove Transit Project.Accomplishments: + Reduced the number of Indian children removed from native homes.+ Wrote and awarded a Youth Court grant from the State of Alaska.+ Replaced and upgraded older office systems to 2006 standards; Maintained and supported a virus and ad-ware free network environment for 8 staff systems; Maintained a good relationship with our phone company IT support desk; Troubleshot numerous computer programs and driver issues.

Associate’S Degree, Computer Software Support, Computer Networking, 3.8 Gpa

Activities and Societies: Phi Theta Kappa, Technology Club

Ccna, Networking Technology, 3.0 Gpa

I attend UAS and completed a 2 year course in Cisco networking.

Certification, Internet And Computing Core Certification (Ic3)

Diploma, School Of Skilled Trades: Gunsmithing

H.S. Diploma, Science, Computer Tech