Davide Longatti work email
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Davide Longatti personal email
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I am a master degree with outstanding organizational, communicative, planning and problem solving skills, acquired in customer care, sales and operations fields. Multitasking capabilities; identification and management of priorities; analytical capacity; decision making; proactive attitude; ability in working under pressure and auto upgrading complete my professional skills.I am eager to undertake a continuous growth path to improve and increase my experiential and cultural background.I have a goal-oriented attitude and I am firmly convinced that targets, in all aspects of life, can and must be achieved with commitment and dedication, setting up a plan that is based on indispensable components such as preparation, professionalism and operational rationality, as well as originality, inventiveness, dynamism and passion.
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Customer Operations ManagerFlarer S.A.Como, It -
Customer Operations ManagerFlarer S.A. Jan 2024 - PresentLugano, Canton Ticino, Svizzera- Pharma project management- Projects development support- Customer care management- Suppliers relationship managment- Logistics operation supervision- Commercial development- Purchase orders management- Claims management- B2C interaction management- B2B interaction management -
Back Office ManagerFlarer S.A. Jan 2022 - Dec 2023 -
Assistant Sales ManagerFlarer S.A. Oct 2018 - Dec 2021Lugano, Ticino, Switzerland -
Senior Backoffice EmployeeLastminute.Com Group Jul 2012 - Sep 2018Chiasso, Swiss• Managing and booking travel and touristic services (Flight, Hotel, Car Rental, Transfer, Parking)• Customer care management• Company Social Media customercare management• Resolution of issues related to touristic packages bookings• Backoffice management pre and post sales• Backoffice Manager for the “Banca Intesa SanPaolo-Bravofly Rumbo Group” (3 months)• Customer care and personalized telephone consulting to Banca Intesa SanPaolo clients (3 months)• Use of CRS program (Dolphin LTD) to manage and to finalize Hotel reservations• Use of GDS programs (Amadeus - Sabre) to issue Airlines tickets • Contact and deal with main national and international Tour Operators and charter flights providers• Record and track “Special Offers” flights reservations bank statement and accountancy -
Back Office EmployeeRumbo May 2014 - Sep 2014Madrid Area, Spain• Colleagues training in Madrid business unit• Resolution of issues related to touristic packages bookings and claims• Colleagues assistance in daily business management• Use of CRS program (Dolphin LTD) to manage and to finalize Hotel reservations• Use of GDS programs (Amadeus) to issue Airlines tickets • Customer care management -
Senior Sales AccountViaggiare S.R.L. Dec 2011 - Jun 2012Chiasso, Swiss• Holidays packages, Flights and Ancillaries services telephone sales• Touristic packages introduction and description to customers• Touristic details and itineraries analysis description• Customers introduction to socio-cultural system of holidays destinations• Holidays packages quotations• Customer care management -
Sales AccountCrocierissime Sep 2011 - Nov 2011Chiasso, Swiss• Cruise trips telephone sales• Cruises packages introduction and description to customers• Touristic details and itineraries analysis description• Customers introduction to socio-cultural system of holidays destinations• Customer care management -
Secondary School Students Tour Leader During Educational Tours And TripsScuola Secondaria Di Primo Grado Di Carimate Sep 2007 - Apr 2011Carimate - Co - Italy• Educational classes about visited locations before travel• Pupils introduction to geographical, anthropological and cultural features of itineraries and locations• Teachers assistant in planning educational trips• Pupils groups management during educational travels
Davide Longatti Skills
Davide Longatti Education Details
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Postgraduate Specialization -
Master Degree -
Bechelor Degree
Frequently Asked Questions about Davide Longatti
What company does Davide Longatti work for?
Davide Longatti works for Flarer S.a.
What is Davide Longatti's role at the current company?
Davide Longatti's current role is Customer Operations Manager.
What is Davide Longatti's email address?
Davide Longatti's email address is da****@****ail.com
What schools did Davide Longatti attend?
Davide Longatti attended Politecnico Di Milano, Università Degli Studi Di Milano-Bicocca, Università Degli Studi Di Milano.
What skills is Davide Longatti known for?
Davide Longatti has skills like Turismo, Lingua Italiana, Microsoft Office, Tourism, Assistenza Clienti, Customer Service, Lingua Inglese, Leisure Travel, Sustainable Development, Viaggi Di Piacere, Lavoro Di Squadra, Strategia Di Marketing.
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Davide Longatti
Italy
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