Associate Director It Compliance
CurrentHired to define and establish a new IT Quality department within IT. Based on interviews with over 25 internal IT leaders, define and implement the charter for a new IT Quality organization. Lead team to proactively create procedures, templates, job aids, checklists, and training to build an IT organization setup for compliance success. Establish and manage detective controls to ensure compliance and quality. Train and manage corrective actions to defeat previous errors and prevent recurrence. Innovate for changing IT and business landscapes to meet regulatory and business needs. Develop, evolve, and present insightful and meaningful metrics to identify business needs and drive financial and strategic decisions. Collaboration with Commercial, Infrastructure, R&D, Core Business Functions, Global Process Quality, Global Product Quality. Lean, Computer Software Assurance (CSA), Artificial intelligence and Machine Learning (AI/ML), CAPA, 5-Why, Root Cause Analysis (RCA), Corrective Action, Training, Compliance, Chatbot, • Manage small team (8 - 15 people) in U.S. and India• Create and lead Quality and Compliance function for IT organization of 900+ people• Establish a new governance and expand the IT Quality audit team by 29% in 12 months• Redefined IT training strategy and improved IT training compliance by 30% in 10 months• Completed 13 CAPAs to successful, effective closure•