Assistant Program Director and Responsible for Varsity and JV Valorant, Rainbow Six: Siege, and formerly Halo Infinite. In this role I do the following:• Managing day-to-day operations of the gaming teams, ensuring high morale, organization, and optimal performance.• Working closely with players to identify and execute performance improvement plans, leading to 35% increase in multiple victories in online leagues and in tournament LANs.• Collaborate with external partners and sponsors, facilitating smooth communication and execution on deliverables.• Oversee budget, including team spending, scholarship distributions, and NIL opportunities.• Increased Social Media exposure via Instagram, YouTube, Twitter, and Twitch by 85%. Fall 2024/2025 we will be deploying a TikTok channel.• Recruiting for our esports program and the University of New Haven has seen an increase in enrollment of 150% since I was brought into the staff in January 2023.

As a Subject Matter Expert, nurtured a list of video game / esports clients (provided and prospected), finding them a solution that meets their revenue expectations through product strategy, and negotiating a deal that enhances their business.● Contacted Start-up, Mid-Market and Enterprise (AAA) video game developers, publishers and marketplaces; and E-Commerce businesses to provide RFPs for payment acquisition consultation and help onboard all committed prospects.● Designed, deployed and measured marketing campaigns specific to the Video Game industry by diving into several platforms like console, PC, mobile, and the NFT/Web3/Metaverse to create meaningful KPIs, brand recognition, and substantial revenue.● Presented spreadsheets, PowerBI models, and PowerPoints on researched eCommerce, iGaming, and Video Game companies to C-Suite employees to demonstrate our value proposition of payment processing solutions provided.● Developed Products that match Merchants' needs, deployed them, and monitored their growth.● Managed projects & communicated with clients ensuring quality execution.

● Help students understand the history and development of esports into a global commodity● Identify the unique marketing opportunities in esports● Create a sponsorship proposal for an esports team ● Demonstrate an understanding of esports platforms/genres (i.e. RTS vs. MOBA)● Create a holistic business strategy for an esports entity/team● Conducting labs involving the education on the experience of a professional esports athlete● Encouraging on-going class discussion panels, forums and debates about proper approaches with esports practices

Produced content for a variety of video games: Fortnite, CS:GO, Apex, PUBG, and Valorant, as well as provided sports betting and fantasy sports insights. Alpha and Beta tests were also supported on the stream to generate exposure to new games looking to break into the market.This content was also broken down and dispersed across social media: Instagram, TikTok, Twitter, and YouTube. A community of loyal followers and supporters manifested from these streams and clips across several of the aforementioned platforms.

*Everything mentioned in previous roll applies to this one with added responsibilities*• Contributed to marketing team's expansion into social media. Consulted on Instagram and LinkedIn campaigns that consisted of cost effective initiatives such as using employees for ads instead of actors.• Built and maintained a portfolio of SME businesses with average revenues of $6M+.

• Handling outbound and inbound calls regarding how are services can save businesses money• Prospecting new clients in various industries who work with Foreign Exchange, conduct overseas wire transfers and process international payments•Assist with onboarding new clients with our technology as well as providing live demos to minimize errors.• Industries we work with (but are not limited to): Software, Textiles, Wholesale, Wine, Sports Equipment, Computer Hardware, Manufacturing, Biomedical and Medical Equipment• Enriching client data to provide our Business Development Managers with a full scope of what the business does and what service(s) of ours can save them the most in Foreign Exchange• Process warm and cold leads to uncover partnerships with small-mid market businesses to provide them with ways to save and also make a little extra money

▶️ WHAT I DID:• Effectively managed and provided consultation to a diverse portfolio of businesses and consumers with annual revenues and incomes of $50k to $1MM• Onboarded, managed, and grew profitable account relationships with moderately complex credit, investment and business needs• Ensured the overall success and growth of an assigned portfolio by deepening relationships of existing customers and managing risk• Utilized a consistent contact attempt process via phone and email to qualify, sell, deepen existing relationships and prospective businesses• Proactively assessed the financial needs of clients for the purpose of formulating a business or retirement plan and delivering an effective variety of financial products and/or services to help them succeed financially• Performed financial analysis in the areas of credit, cash flow, and collateral• Built and maintained effective relationships with business customers while working cross-functionally with internal partners▶️ STRENGTHS✓ Relationship Building ► Building Trust | Networking | Customer Service✓ Sales ► Needs Assessment | Strategy | Referrals | Cold Calling ✓ Leadership ► Coaching & Mentoring | Commitment to Team Success✓ Problem Solving ► Creative Solutions | Analysis & Research | Communication ▶️ PERFORMANCE HIGHLIGHTS ✓Exceeded sales goals consistently over the last 6+ years by up to 300%. Consistently rank among the top 25 Bankers in the region annually. ✓Coached and mentored staff in customer service and sales/needs assessment. Led team to achieve survey results that ranged from 85% to 95% satisfaction for five-straight quarters. ✓Generated new business leads closing a minimum of 4 loans/lines of credit 90% through effective cold calling, networking, referral follow up and relationship building. ✓Built trusted relationships with clients and business partners providing services tailored to the needs of each business and client.