SCOPE OF AUTHORITY: Manage several pieces of the Decentralization Project that split all of the Visteon applications into three separate systems. The project includes managing the migration of the application and data to a new data center, manage the middleware and database installation, and work with the infrastructure team on the installation of equipment. The total Decentralization Project cost is about $2,500,000. Program Manager duties include: overall contact point for the customer, manage project managers, and facilitate effective issue resolution and escalations Work with infrastructure, middleware, database, and application teams to install systems in three separate environments Utilize all the project management processes and tools used by Visteon, including managing several MS project schedules  Manage a POC (Proof of Concept) to migrate a Visteon application to AWS (Amazon Web Services Cloud) Mentor several team members on the processes and questions regarding projects that they are managing Successfully manage projects through yellow and red status to ensure the projects are implemented on time

Scope of Authority: Provide project management for numerous data centers and BoA facilities. Projects consist of managing data, voice, and VOiP projects for BAC data centers and at facilities where their resources work. These projects range in scope from under $50,000 to $1,500,000 and have encompassed all the BAC processes. As a Program Manager, I manage four project managers and act as an escalation point for clients and resolve issues that occur on various projects on the team Work with external vendors, engineers, and BAC project managers for equipment configuration and installation Materials management including the ordering, shipment, and installation of equipment, including APAC sites Utilize all the project management programs and tools developed specifically for the BAC account  Mentor several team members on the processes and questions regarding projects that they are managing Successfully manage projects through yellow and red status to ensure the projects are implemented on time Participate in the VoW (Voice of the Workforce) improvement team as the lead for Performance Management

Project Management Expertise:  Manage the work of on-shore teams, off-shore teams (India, China, Egypt, U.K., and Brazil), and vendors Work with the customer to remove ambiguity on requirements that are used by architects for effective solutions Understand high level technical issues and work well with architects Hands-on experience using MS Project to create complex schedules Facilitate team and customer meetings Manage supplier work and deliverables Work with teams on setting up servers including databases and data migration Proficient in managing financials, preparing status reports, and providing metrics Utilize the HP and various client process sets for project management to lead all phases of the process Perform risk and issue management: review risks and issues with relevant stakeholders, and escalate unresolvable risks and issues with the appropriate HP or customer management

PROJECT MANAGER—GMCC (GENERAL MERCHANDISING CAPACITY CONTROL AND GBIT (GLOBAL BOTTLENICK INFORMATION TRACKING [06/2009-PRESENT]SCOPE OF AUTHORITY: Provide project management for four projects with a total scope of $500,000. Brought into manage the GMCC and GBIT projects because of expertise in installing processes and directing team members in consistent and proper use of the processes. Projects include: Converting the GM Shang-hai (SGM) data into the GMCC application, creating part supply reports for the purchasing customer, migrating and updating the GMCC to a new location and new version of the software, and installing the new GBIT hardware and software.  Manage the testing of GMCC projects Assist with requirements gathering for GMCC projects Manage the software vendor on changes to the software and installation Work with EDS Hosting team on the installation of GBIT

PROJECT MANAGER—STATURE INSTALLATION AND DATA MIGRATION [11/2008–05/2009]SCOPE OF AUTHORITY: Managed the installation of the Stature application and setup the technical team in China to perform plant data migrations. Total project scope was over $1,000,000. Assisted the Hosting team on the installation of the servers Worked with the software vendor on issues with their application and helped create customized tools to increase accuracy and maximize efficiency of the plant data migration process. Facilitated the training of the China Solution Center (CSC) on Stature and the data migration tools for the plant data migrations Worked with the Global Test Program (GTP) team on testing activities

PROJECT MANAGER—SUPPRESSION LAB INFORMATION MANAGEMENT SYSTEM [07/2008–10/2008]SCOPE OF AUTHORITY: Executed the EDS change process to implement 91 issues identified during testing by the customer with a scope of $175,000. Gathered requirements of the issues Updated requirements documents, design document, and test cases Performed testing of the issues to ensure that they are ready to be implemented

PROJECT MANAGER—GLOBAL VEHICLE DYNAMICS TEST SYSTEM (GVDTS) [08/2007–06/2008]SCOPE OF AUTHORITY: Managed the GM process set for the Plan/Define activities for each project phase to produce deliverables needed for Construct through Close phases, scope of the Plan/Define was $500,000 and the Construct through Close was over $3 million (this phase was cancelled for financial reasons). The Plan/Define was attempted two previous times without success; this Plan/Define was accepted by all stakeholders. Gathered requirements of the issues Updated requirements documents, design document, and test cases Performed testing of the issues to ensure that they are ready to be implemented

PROJECT MANAGER—GM IDENTITY MANAGEMENT [01/2007–07/2007]SCOPE OF AUTHORITY: Acted in a GM role to execute project related processes according to the expectations in the GM process set for three projects relating to single sign-on: Transparent Internet Authentication (TIA), Lotus Notes Lockbox, and Supplier Data Remediation  Managed the GM process set activities for each project to produce deliverables needed for Construct through Close phases Represented the project during GM Quality Reviews

PROJECT MANAGER—COMPANY VEHICLE MANAGEMENT SYSTEM [09/2004–12/2006]SCOPE OF AUTHORITY: Managed one of four phases for a multi-million dollar project that converted a mainframe application into a web based system. Executed the project-related processes according to the expectations in the EDS process set Identified resource needs and worked with the Managers to obtain the resources  Scheduled and assigned project-related work  Scheduled approved change requests and assigned to team members

OPERATIONS MANAGER—VIN INCENTIVE LOOKUP (VLU) [09/2002–09/2004]SCOPE OF AUTHORITY: Managed the ongoing operations of the servers and all changes to the environment, including application changes brought forward by the vendor. Managed releases into each environment Worked on the application support proposal Provided administrative management of financials Managed a project to move the system to new infrastructure and to change the location of the pre-production environment Worked with the application support vendor on changes to the system Provided resolution when the system was down for hardware or application issues

TEAM MANAGER—GLOBAL INTERACTIVE SOLUTIONS (GIS) [03/2000–09/2002]SCOPE OF AUTHORITY: Managed and developed up to 28 employees including hiring/firing, salary planning, performance reviews, ranking, and career planning. Supervised the GIS Internal Systems, an integrated web development environment for projects  Supervised the creation of the GIS business plan Completed the Leaders Internship Program Assisted the organization in achieving Capability Maturity Model (CMM) level 3

TEAM MANAGER—DEALER MANAGEMENT SYSTEM (DMS), SERVICE INFORMATION SYSTEM (SIS), AND SERVICE TRAINING MANAGEMENT SYSTEM (STMS) [03/1996–03/2000]SCOPE OF AUTHORITY: Managed the day to day operations of the three applications, as well as provided administrative management of the 20 employees on the project. Provided Profit and Loss (P&L) management and analysis for managed groups Managed and developed employees including hiring/firing, salary planning, performance reviews, and career planning Primary manager responsible for the Year 2000 (Y2K) remediation and readiness testing of the SIS systems, including interface with the India Resource Center to complete the technical designs, construction, and unit testing Account Executive for the SIS systems, responsible for customer interaction, system planning, and change management Assisted organization in achieving CMM level 2

TEAM LEADER—CADILLAC SERVICE ADMINISTRATION [05/1994–03/1996]SCOPE OF AUTHORITY: Provided Cadillac management support in the processing of requests, assisted in developing new programs, and worked with the financial group to appropriate project funding. Organized and administered performance reviews, training, and supervision of team members Interfaced directly with the customer for system change requests, planning, and problem resolutionSYSTEMS ENGINEER—CADILLAC SERVICE ADMINISTRATION [08/1991–03/1996]SCOPE OF AUTHORITY: Acted as Lead Systems Engineer for Cadillac warranty, campaigns, Value Protection Plan, and Courtesy Transportation. Wrote business and technical design for the conversion of the Cadillac service systems to WINS (Warranty Information Network System) and facilitated necessary programming for implementation Acted as divisional member of the CIPS (Campaign Information Processing System) team to analyze the Cadillac system and provided input on the design of a corporate wide system Performed technical analysis and coding of Customer Service RequestsSYSTEMS ENGINEER DEVELOPMENT PROGRAM [07/1990–08/1991]SCOPE OF AUTHORITY: Entered the development program to obtain intense training to become a Systems Engineer. Completed the ten-week technical training program in Cobol, JCL, CICS, ALC, and production support Worked on the GMC Truck account providing customer interface to determine system modifications and prepared customer service requests for the technical team

SENIOR PHYSICAL PLANNING ANALYST [10/1986–04/1990]SCOPE OF AUTHORITY: Managed the hardware of the mainframe systems. Trained and supervised new Physical Planning Analysts Installed CPU’s and DASD units, identified equipment problems, and interfaced with the manufacturer for problem resolution