David Rives Email and Phone Number

Currently responsible for a growing group behavioral health, insurance, private practice that has multiple locations and total staff of 30 throughout DC and Maryland. Duties including business management, scheduling, billing and reconciliation, logistics, human resource management, and operations.

We supported behavioral health practices. Our group did billing and reconciliation, insurance credentialing, and business consulting for private practices in DC, MD and VA.

Supported the Unified Communications (UC) Project Management Office (PMO) and Enterprise Transition Management Office (ETMO) at the Department of Treasury, Internal Revenue Service – New Carrollton Federal Building (NCFB). Duties included leading the creation, tracking, follow-up, problem resolution and closing of development, pre-deployment and transition issues with the project team. Utilize creative problem solving to identify alternatives to project team roadblocks in the implementation and… Show more Supported the Unified Communications (UC) Project Management Office (PMO) and Enterprise Transition Management Office (ETMO) at the Department of Treasury, Internal Revenue Service – New Carrollton Federal Building (NCFB). Duties included leading the creation, tracking, follow-up, problem resolution and closing of development, pre-deployment and transition issues with the project team. Utilize creative problem solving to identify alternatives to project team roadblocks in the implementation and deployment of solutions. Employ customer service skills in working with various members of the IRS IT and Business teams. Show less

Was responsible for the Information Technology Consulting practice at MacArthur & Baker International, Inc. Includes all responses to public sector RFPs and business capture. Worked with the partners of other groups (Management Consulting and Financial Systems and Management) and assisted in delivering technical solutions to our clients. Responsibilities include:• All IT budgeting for the firm and its contracts. Includes pricing, labor, resources, and P/L. • Contract Administrator for… Show more Was responsible for the Information Technology Consulting practice at MacArthur & Baker International, Inc. Includes all responses to public sector RFPs and business capture. Worked with the partners of other groups (Management Consulting and Financial Systems and Management) and assisted in delivering technical solutions to our clients. Responsibilities include:• All IT budgeting for the firm and its contracts. Includes pricing, labor, resources, and P/L. • Contract Administrator for all IT Services contracts with Government agencies. Won CATS II contract with State of Maryland and Navy eSeaport contract in 2009.• Responsible for IT Infrastructure for MBI. Costs and implementation of networking, telephony, equipment, services, etc.• Writing proposal responses to all potential incoming business with aspects of technology involved. That includes pre-sales, business capture, on-going contract maintenance, and evolving support. • Partnering with other firms such as SAIC, Booz-Allen Hamilton, BearingPoint, Deloitte, and CIBER to deliver proposals and solutions to public sector clients (federal, state and local government agencies).• Developing marketing materials for solicit clients and present capabilities to potential clients and business partners, including TARP and ARRA capabilities. Show less

Created and enforced software lifecycle quality standards and practices throughout the organization. Investigated and implemented an automated testing solution for all testing groups of the company. Investigated and recommended offshoring solution to support the development teams.• Met with all stakeholders to listen to and understand the quality needs and requirements to deliver the appropriate quality plan, considering risks, scheduling and budgeting constraints.• Increased throughput… Show more Created and enforced software lifecycle quality standards and practices throughout the organization. Investigated and implemented an automated testing solution for all testing groups of the company. Investigated and recommended offshoring solution to support the development teams.• Met with all stakeholders to listen to and understand the quality needs and requirements to deliver the appropriate quality plan, considering risks, scheduling and budgeting constraints.• Increased throughput and accuracy of releases to production through repeatable best practices and quality standards. Measured growth of the teams and output of the configuration management group to show effect of software lifecycles changes and just-in-time improvements. Worked with internal auditors to ensure our lifecycle processes were transparent with our financial controls and cost centers as internal and external staffing costs reported upward through management. Created the database to store all of the processes and procedures for the testing teams.• Worked to develop Standard Operating Procedure manual for Technology teams including all Quality Control mechanisms, Communications Planning and Risk Assessment and Monitoring procedures.• Compared and presented analysis of Segue and Mercury testing solutions with recommendation to the Chief Information Officer and Vice President of Development. Show less

Solidified the Development and Testing team processes with overall challenge to lower costs, provide better service, move to variable cost model and deliver better quality products. • Developing strategic plan for Testing / Quality Assurance to be implemented through January 2007. Plan includes horizontal and vertical outsourcing, offshoring and 3rd party contract resources.• Standardized delivery processes by driving MS Project compliance through technical teams and other project… Show more Solidified the Development and Testing team processes with overall challenge to lower costs, provide better service, move to variable cost model and deliver better quality products. • Developing strategic plan for Testing / Quality Assurance to be implemented through January 2007. Plan includes horizontal and vertical outsourcing, offshoring and 3rd party contract resources.• Standardized delivery processes by driving MS Project compliance through technical teams and other project managers with best practices for resource tracking, budgeting and scheduling.• Established SDLC and Scheduling Process with Development teams protecting the Testing in Final System Testing. Implemented internal control for Project Quality Assurance (PMO) and for more stable and predictable financial system reliability. • Partnering with Human Resources to complete Recruiting, Visa issues, Internship Program, Contract Finder’s Fee negotiations, and other Sourcing solutions. Implemented controls to assure hiring practices were compliant with regulations around our diversity and EEO staffing practices. Setup environments for load testing and performance measurement for Siebel / PeopleSoft implementation.• Verified project requirements and design structure with the accounting stakeholders and system stakeholders.• Moved resources from final system testing to earlier in the SDLC for more efficiency.• Drove deliverable schedule for multiple products and multiple timelines using Microsoft Project to communicate status and risks to stakeholders. Led Risk Analysis and Post-Mortem exercises.• Participated in Software Quality Impact team, selected by CTO to make company-wide recommendations and best practices for better Quality products. Moved teams from Software Testing to Quality Assurance.• Worked with the program management, product management, development, operations, analysis & resolution, systems engineering, production services, communications and security teams. Show less

Managing different teams totaling 24 test engineers and test leads, including hiring\firing, budget, performance assessments, growth of skill sets, and strategic planning. Lead QC staff measurements and process improvements. Made recommendations to CTO regarding QC staff throughout the company.• Delivered products in wireless, wireline, and broadband forms; also work on product teams, shipping websites, Internet infrastructure tools, and hardware according to customer requests… Show more Managing different teams totaling 24 test engineers and test leads, including hiring\firing, budget, performance assessments, growth of skill sets, and strategic planning. Lead QC staff measurements and process improvements. Made recommendations to CTO regarding QC staff throughout the company.• Delivered products in wireless, wireline, and broadband forms; also work on product teams, shipping websites, Internet infrastructure tools, and hardware according to customer requests. • Handled corporate intelligence and insider-level future business prospects and deals before they were signed and public information.• Interviewed / Hired / Mentored / Set Goals for team members, participated in 3 layoffs, dealt with numerous HR / Visa issues. Completed performance reviews and delivered stock / pay raises according to review scores and stack rankings.• Enforce good product cycle processes. Lead specification reviews / web design specification reviews / test plan reviews. Reviewed Business Requirements Documents for customer goals.• Tested applications using automated and manual testing strategies as a hands-on QA Manager. Created test scenarios, test plans, test cases and test scripts for applications. Show less

Responsible for the management of grades, office hours, homework assignments, day-to-day lesson plans and coaching. Continue to receive positive feedback from students and peers. Prepared daily presentations for classes and project plans. • MIC 150 - 4 credit hours, Introduction to HTML and the World Wide Web• MIC 120 - 4 credit hours, Introduction to Microsoft Access and Databases• MIC 101 - 4 credit hours, Introduction to Microsoft Office Applications