Dave Shipman Email & Phone Number

Alton, Nh, Us

Boxborough, Massachusetts, United States

Network Operations Developer (Tooling & Automation) ▪ Cisco Webex | 2010 - Present• Created custom tooling to assist the Network Operations and Engineering teams, using internal web-based user interfaces, PHP (frontend and backend), Perl, and GoLang.• Consolidated tooling into the two main suites: NetDB, which manages configuration backups of more than 4,000 production network devices with version control (git), with derivative reporting; and IPutil, an IP status and utilization scanner of all production networks, tracking more than 1.3M IP addresses and DNS records. These tools were integrated with commercial products such as Entuity and SolarWinds.• Managed Webex’s SolarWinds infrastructure with over 60 VMs and physical servers for production, and later expanding to FedRAMP environments, including custom tooling for network monitoring and configuration management.• Developed reporting suite and load balancing tools for SolarWinds using NetDB, which automated node assignment across regional clusters, ensuring optimized monitoring distribution across polling engines.• Developed system for IP ownership identification, using basic machine learning from multiple and disparate data sources. PHP for frontend, GoLang on backend, with MySQL.Data Center & Systems Administrator ▪ WebOffice/Webex | 2007 - 2010• Developed Perl-based monitoring system on Windows Server to detect and respond to issues with IIS, reducing pager alerts from 6+ per day to few times per week by automating web-server maintenance and alert escalation processes.• Provided 24/7 on-call support as part of WebOffice Site Operations team, designing and implementing monitoring scripts for web servers and supporting Quality Engineering (QE) testing systems.• Assisted with VMware ESX server management and LabManager for QE, and contributed to on-site data center maintenance.

Concord, Massachusetts, United States

• Managed local IT operations, Helpdesk, and Telecommunications, while expanding remote help desk capabilities through VPN and remote-control software, during transition from Soluris to Nanometics.• Managed corporate IT, Helpdesk, and PBX support for transition from Schlumberger’s global network to stand-alone infrastructure• Developed and maintained company’s Internet presence, including firewall, VPN, email, and public website, enhancing online capabilities and security posture• Implemented DOS-based networking client for IVS product line, ensuring continued operational support for legacy systems and processes to maintain seamless functionality and minimize downtime• Created custom web-enabled solutions via ColdFusion, automating various processes to improve internal efficiency• Oversaw conversion of network infrastructure to TCP/IP for integration with Schlumberger global network• Designed and managed installation of pre-VLAN layered, fully switched internal network, which was able to support our use of NetWare, NetBIOS/NetBEUI, and eventually TCP/IP.

Bsee, Electrical Engineering, 3.35

While attending, worked at Litton Itek Encoder and ULCAR (University of Lowell Center for Atmospheric Research). While at ULCAR, designed.

At, Computer Maintenance, 3.6

In addition to the provided studies, projects were assigned that got me very interested in troubleshooting, design and engineering..

Education record

Bought a slightly used TRS-80 (it was almost new back then), and learned with a friend how to program in BASIC and Z80 Assembly. Learned.