Davide Soldarini Email and Phone Number

Main responsibilities:- Analyze and optimizing partners performances using data;- Assist partners to manage and optimize the financial area of their activity;- Work daily in close contact with other department (Local Offices, Account Managers, Finance, HR, Customer Service) using different ticketing system (Concur, Servicenow,...), emails and internal social network;- Use internal Booking.com tickets, to create an history of contacts received and action done;- Assist Partners to update and maintain Booking.com CRM database;- Help partners to increase the visibility/ranking in the website accordingly with analytics data;- Create descriptions of the properties, using keywords and tags;- Assist partners in building up the public page and keeping it updated.- Train hundreds of individual properties worldwide with different background and goals (from chain hotels to private hosts);- Responsible for welcoming and preparing new hired colleagues to hit the floor;- Keep a constant high partners satisfaction (yearly average above 93%);- Keep track of personal and team KPIs using Excel spreadsheets and Tableau.

-Liaise between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail;-Delivered high level of customer service working in a multicultural environment with different tasks and target.

- Welcoming the guests, concierge;- Coordination and management of the tourist activities of the guests;- Coordination of the Villa staff (schedule, duties and activities);- Boat driver for guests and staff.

Accountant at the law and tax consultancy "Studio Gianfranco Melli".Main responsibilities:- Preparation of quarterly and annual financial statements for different companies (S.r.l., S.a.s., S.p.a.);- Prepare tax returns and ensure that taxes are paid correctly and on time;- Keep accounts and tax ledgers of customers up to date;- Prepare monthly pay slips.

Manager and shops coordinator at the Girtannerhause Object d'Art franchise company.Main tasks:- Manage the orders from the shops;- Keep the stock list up to date using Excel files;- Update the website with new products, adding descriptions, photos and tags;- Create and send newsletter to the franchise shops.