David Estabrook

David Estabrook Email and Phone Number

Transportation Specialist @ Amazon
Mesa, AZ, US
David Estabrook's Location
Mesa, Arizona, United States, United States
David Estabrook's Contact Details

David Estabrook work email

David Estabrook personal email

n/a

David Estabrook phone numbers

About David Estabrook

▸ Strive to meet customer expectations on time and under budget.▸ Building strong business relationships with professionalism and great communication.

David Estabrook's Current Company Details
Amazon

Amazon

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Transportation Specialist
Mesa, AZ, US
David Estabrook Work Experience Details
  • Amazon
    Transportation Specialist
    Amazon
    Mesa, Az, Us
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  • Macerich
    Business Systems Analyst / Project Manager
    Macerich Nov 2019 - Jul 2024
    Santa Monica, California, Us
    Business Systems Analyst:▸ Managed upgrade of network access points across multiple properties.▸ Managed upgrade of shopper camera's on all properties to a new partner.▸ Provide analytics and reports to business units, per foot traffic data.▸ Assist Operations team with replacements and break/fix concerns for WiFi and shopper cameras.Project Manager:▸ Replace end-of-life hardware. Install new CCTV cameras, WiFi and IDFs.▸ Coordinate with Marketing team for additional projects.
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  • Teksystems
    Business Systems Consultant - Wells Fargo
    Teksystems Mar 2019 - Nov 2019
    Hanover, Md, Us
    Data at Rest Encryption (DARE) Project on the File/Server Encryption Team - Cryptographic Services:▸ Manage data discovery, staging, encryption, evidence gathering and closeout activities.▸ Determination of encryption methodologies for structured or unstructured data at rest.▸ Worked with Vormetric, MS SQL TDE and Oracle TDE with nCipher.▸ Data analysis, reporting and meeting encryption deadlines.▸ Coordinate with application teams, engineers and project leadership.▸ Use JIRA and Remedy ticketing systems.▸ Use and develop Confluence (Wiki) pages.
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  • Milestone Technologies, Inc.
    Project Manager - Paypal Data Centers
    Milestone Technologies, Inc. May 2016 - Feb 2019
    Fremont, California, Us
    Projects:▸ Fix asset models in the Service Now asset database and update about 30,000 assets.▸ Ensure adequate number of emergency spare assets and optics across all data centers.▸ Move or decommission assets from two data centers to one data center.▸ Manage an audit of assets across all data centers.▸ Update and move all SOP's into Service Now.Operational Effort:▸ Continued management of SOP's that are current or in development.▸ Developed and continue to maintain company Wiki pages to track progress of projects.
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  • Milestone Technologies, Inc.
    Service Desk - Ebay / Paypal Data Centers
    Milestone Technologies, Inc. Nov 2014 - May 2016
    Fremont, California, Us
    ▸ Manage customer tickets in all regions to ensure they are in a workable state.▸ Act as a liaison between customers and technicians to ensure momentum in the tickets.▸ Create training material in the form of reference documents and Camtasia video tutorials.▸ Convey best practices to personnel in all data center regions.▸ Responsible for operational tasks for my team: best practices and process improvement.▸ Use the Service Now and BMC Remedy ticketing systems.▸ Build and run reports in the Service Now ticketing and reporting platform.
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  • Milestone Technologies, Inc.
    Site Operations Lead - Ebay / Paypal Data Centers
    Milestone Technologies, Inc. Apr 2011 - Nov 2014
    Fremont, California, Us
    ▸ Manage projects and ticket queue for break/fix, installations, decommissions.▸ Communicate daily with management team to ensure adherence to customer expectations.▸ Maintain customer quality and service expectations while mitigating risk in the environment.▸ Manage customer SLA's while maintaining expectations of quality.▸ If trigger points are exceeded, action plans communicated to stakeholders.▸ Conduct monthly employee reviews to address performance and training.▸ Employee goals are set for constant improvement.▸ Metrics for the employee goals are measured and discussed each month.▸ Update process documents to keep up with changing environment.▸ Utilize the Service Now and BMC Remedy ticketing systems.
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  • Compucom
    Site Services Technician - Expedia Data Center
    Compucom Sep 2008 - Apr 2011
    Fort Mill, Sc, Us
    ▸ Conduct installs, decommissions, break-fix’s, RAID configuration and Cisco switch configuration.▸ Install MS Server 2003, MS Server 2008 and did network configurations.▸ Work on break-fix issues, hardware replacements and configuration corrections.▸ Install servers, disk arrays, CAT-6 cables and fiber cables.▸ Use BMC Remedy for the data center ticketing system.
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  • Usaa
    Technical Support
    Usaa Apr 2007 - Sep 2008
    San Antonio, Texas, Us
    ▸ Remote technical support for Windows XP and proprietary software issues. ▸ Diagnose and correct customer software and hardware issues.▸ Provide customers with reference information to enable them to solve more issues on their own.
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  • Unisys
    Technical Csr
    Unisys May 2000 - Apr 2007
    Blue Bell, Pennsylvania, Us
    ▸ Service many different devices such as Dell, Cisco, HP and IBM.▸ Certified and experienced in repairing all Dell servers, desktop and laptop systems.▸ Conduct software refreshes at Boeing.▸ Configure new systems with MS operating systems and RAID.▸ Train new employees.
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David Estabrook Skills

Servers Data Center Networking Troubleshooting Hardware Technical Support Windows Server Vendor Management Cisco Technologies It Operations Management Project Planning Computer Hardware Bmc Remedy Customer Service System Administration It Service Management Windows Software Installation Switches Process Improvement Network Administration Active Directory Customer Satisfaction Operating Systems Disaster Recovery Vmware System Deployment Virtualization Vpn Dns Routers Laptops Help Desk Support Wan Vmware Esx Microsoft Exchange Windows 7 Cisco Ios Printers Lan Wan Dhcp Pc Microsoft Office Microsoft Excel Project Management Data Analysis Team Leadership

David Estabrook Education Details

  • University Of Phoenix
    University Of Phoenix
    General
  • University Of Phoenix
    University Of Phoenix
    Information Technology

Frequently Asked Questions about David Estabrook

What company does David Estabrook work for?

David Estabrook works for Amazon

What is David Estabrook's role at the current company?

David Estabrook's current role is Transportation Specialist.

What is David Estabrook's email address?

David Estabrook's email address is de****@****red.com

What is David Estabrook's direct phone number?

David Estabrook's direct phone number is (510) 651*****

What schools did David Estabrook attend?

David Estabrook attended University Of Phoenix, University Of Phoenix.

What skills is David Estabrook known for?

David Estabrook has skills like Servers, Data Center, Networking, Troubleshooting, Hardware, Technical Support, Windows Server, Vendor Management, Cisco Technologies, It Operations, Management, Project Planning.

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